CUSTOMERS will no longer receive a paper TV Licence in a bid to save cash.
The cost of a TV Licence has not changed since 2011, and with the price now frozen until 2016, people who pay by direct debit will continue to be covered despite not receiving their annual licence in the post.
By not issuing the annual paper licence to customers, TV Licensing will have saved around £5million from the start of the initiative to charter renewal in 2016. The costs saved, through ink, paper and postage costs, by not issuing an annual paper licence to these customers is expected to total £3m throughout the next three years. The money saved will be used to off-set national rises in postage costs.
Mark Whitehouse, spokesman for TV Licensing in the West Midlands, said the paper licence was not needed because payment plans will not change until 2016.
He said: “We’re always looking to increase efficiencies to deliver better value for the Licence Fee payer.
“Without the yearly postal reminder there is a chance some customers may forget to let us know if they move house, or update their direct debit details. Keeping us updated of any change of details is easy and can be completed quickly and safely online or by phone.”
Customers can check or update their personal details if they move house, turn 75 or change their bank details or surname by visiting tvlicensing.co.uk/info or by calling 0300 7906112.