More than one in ten in Worcester waiting more than a week to see their GP

Exterior of the NHS Worcester Walk in Health Centre, Farrier Street, Worcester. Pic Jonathan Barry 10.4.14 1514571103 (5345044)

Exterior of the NHS Worcester Walk in Health Centre, Farrier Street, Worcester. Pic Jonathan Barry 10.4.14 1514571103 (5345044)

First published in News by

MORE than one in ten patients in Worcester have faced a wait of more than a week to see their GP.

An NHS survey found 11.59 per cent of patients in South Worcestershire were told they would have to wait seven days or more for an appointment with their doctor in the last year.

Labour’s parliamentary candidate for Worcester Cllr Joy Squires laid the blame at the feet of David Cameron’s government and said she was concerned the closure of the Worcester Walk-in Health Centre this month would make the situation worse.

“The thousands of patients who used the Walk-In Centre will be forced to return to GP practices which were already struggling to give them the appointments they needed – or they’ll end up at A&E adding to the pressures there,” she said.

“I’m backing Labour’s plans to scrap David Cameron's new NHS market rules and invest the savings in helping people get a GP appointment within 48 hours or on the same day for those who need it."

The centre in Farrier Street is still open to registered patients but from the start of this month is only accepting walk-in patients between 1pm and 6pm from Monday to Friday and 8am until midday on Saturdays.

From the end of October it will stop accepting walk-in patients entirely.

The closure is part of the Worcestershire Urgent Care Strategy, an extensive revamp of healthcare in the county. Health bosses have said the centre had become so busy the walk-in element had become unsustainable and a new urgent care centre to be set up at Worcestershire Royal Hospital will make it redundant.

Speaking when the closure was confirmed, chairman of the NHS South Worcester Clinical Commissioning Group Dr Anthony Kelly denied it was a cost-cutting exercise and said money saved would be re-invested back into health services in the county.

But critics have said the closure will drive more patients to already-stretched A&E departments.

Worcestershire Health and Care Trust runs 24-hour Minor Injury Units at Kidderminster Hospital and in Tenbury as well as similar facilities in Malvern, Evesham and Bromsgrove, which are not open 24 hours a day.

For health advice call NHS 111 or in an emergency always call 999.

Comments (6)

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4:43pm Wed 6 Aug 14

Perfman says...

If you want to see your Doctor and don't want 'any Doctor' available then you have to wait. I would say that I never have any problems seeing a Doctor and get appointments with a maximum waiting time of 24 hours. If it’s an emergency than same day! All this talk about waiting times is being used by the BMA and Politicians to drive their own agendas while taking Joe public as mugs...
If you want to see your Doctor and don't want 'any Doctor' available then you have to wait. I would say that I never have any problems seeing a Doctor and get appointments with a maximum waiting time of 24 hours. If it’s an emergency than same day! All this talk about waiting times is being used by the BMA and Politicians to drive their own agendas while taking Joe public as mugs... Perfman
  • Score: 2

10:10pm Wed 6 Aug 14

Samboy says...

That is true of my Surgery too. If I ask to see my Doctor and nothing is available in the very near future then the receptionist always asks if another Doctor will do and makes an appropriate appointment. If it is an emergency then you go straight onto the list for the Duty Doctor. Seems a sensible system to me.
That is true of my Surgery too. If I ask to see my Doctor and nothing is available in the very near future then the receptionist always asks if another Doctor will do and makes an appropriate appointment. If it is an emergency then you go straight onto the list for the Duty Doctor. Seems a sensible system to me. Samboy
  • Score: 6

8:40am Thu 7 Aug 14

Arthur Blenkinsop says...

Exactly the same at the surgery i use. If my doctor is not available and i need an appointment that day, which is rare, i am always offered an appointment with another doctor there and then. If i really want to see my doctor, i rarely have to wait more than a day or so.
Exactly the same at the surgery i use. If my doctor is not available and i need an appointment that day, which is rare, i am always offered an appointment with another doctor there and then. If i really want to see my doctor, i rarely have to wait more than a day or so. Arthur Blenkinsop
  • Score: 2

10:59am Thu 7 Aug 14

liketoknow says...

perhaps it's changed . last time I tried I couldn't get past the automated phone system. My partner and I have resorted to good old fashioned 'grin and bear it '. I think it helps if you know the receptionists. They must have a lot of friends.
perhaps it's changed . last time I tried I couldn't get past the automated phone system. My partner and I have resorted to good old fashioned 'grin and bear it '. I think it helps if you know the receptionists. They must have a lot of friends. liketoknow
  • Score: 1

11:20am Thu 7 Aug 14

Jabbadad says...

At our doctors you have to apply in person as early to 8am as you can, (and if you can get there at 8am are you really ill?) or by phone , or the internet, if you like me have difficulty being around at 8am, then you are at the mercy of the receptionists, and by the time you get an appointment your are either better than you were or worse.
I have actually walked out of the doctors room with a letter from him saying make another appointment for next week and was told by the receptionist that I couldn't make it there and then I would have to call nearer the day.
I would change doctors but I was brought into this world 77 years ago by the founder of this practice, so why should I let them drive me away by bad service? However as I read this I realise that I really should change doctors. But then they would have won, oh what a price to pay for pride.
At our doctors you have to apply in person as early to 8am as you can, (and if you can get there at 8am are you really ill?) or by phone , or the internet, if you like me have difficulty being around at 8am, then you are at the mercy of the receptionists, and by the time you get an appointment your are either better than you were or worse. I have actually walked out of the doctors room with a letter from him saying make another appointment for next week and was told by the receptionist that I couldn't make it there and then I would have to call nearer the day. I would change doctors but I was brought into this world 77 years ago by the founder of this practice, so why should I let them drive me away by bad service? However as I read this I realise that I really should change doctors. But then they would have won, oh what a price to pay for pride. Jabbadad
  • Score: 0

2:54pm Thu 7 Aug 14

liketoknow says...

Jabbadad wrote:
At our doctors you have to apply in person as early to 8am as you can, (and if you can get there at 8am are you really ill?) or by phone , or the internet, if you like me have difficulty being around at 8am, then you are at the mercy of the receptionists, and by the time you get an appointment your are either better than you were or worse.
I have actually walked out of the doctors room with a letter from him saying make another appointment for next week and was told by the receptionist that I couldn't make it there and then I would have to call nearer the day.
I would change doctors but I was brought into this world 77 years ago by the founder of this practice, so why should I let them drive me away by bad service? However as I read this I realise that I really should change doctors. But then they would have won, oh what a price to pay for pride.
ours says phone at 08.15 . invariably it's engaged . by the time we get through all the appointment are taken. they won't let us make one for the next day . we have to go through it all again.
[quote][p][bold]Jabbadad[/bold] wrote: At our doctors you have to apply in person as early to 8am as you can, (and if you can get there at 8am are you really ill?) or by phone , or the internet, if you like me have difficulty being around at 8am, then you are at the mercy of the receptionists, and by the time you get an appointment your are either better than you were or worse. I have actually walked out of the doctors room with a letter from him saying make another appointment for next week and was told by the receptionist that I couldn't make it there and then I would have to call nearer the day. I would change doctors but I was brought into this world 77 years ago by the founder of this practice, so why should I let them drive me away by bad service? However as I read this I realise that I really should change doctors. But then they would have won, oh what a price to pay for pride.[/p][/quote]ours says phone at 08.15 . invariably it's engaged . by the time we get through all the appointment are taken. they won't let us make one for the next day . we have to go through it all again. liketoknow
  • Score: 1

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