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A PENSIONER had to crawl along the floor of a bus to get help after injuring her leg and hip when the driver stopped sharply to a halt at a red light.
Marjorie Mitchener, 78, suffered the injuries after she stood up to get off at her stop at The Glades shopping centre three weeks ago.
She was taken to Bromley Hospital where she was treated for damaged leg ligaments.
Her relatives say the accident, on the 119 service, has left her housebound, depressed and reliant on a Zimmer frame.
They have now written to Metrobus demanding compensation.
Her son-in-law, Martin Longman, 37, expressed his anger at the accident.
He said: "She was so active and independent. Things are very difficult for her now. She is fed up to the back teeth.
"She can't get out to do her shopping and washing as she lives on the third floor, so we have to do that for her."
He added: "We have written to Metrobus asking for compensation.
"We haven't heard from them and an apology is the least they could do."
Her relatives called the News Shopper after they read last week's story about the ordeal of Rebecca Hooper and her daughter Beatrice.
They were on the same bus and taken to hospital in a separate ambulance. Rebecca suffered a bruise to the leg and her two-year-old daughter got a bruised head.
Metrobus operations manager John Hill refused to comment about either incident.