Couples receive shock email from The Inn at Stonehall

The Inn at Stonehall

Natalie Lewis and Alex Peel were due to hold their wedding reception at The Inn at Stonehall

Charlotte Berlyn has had her wedding cancelled

First published in News
Last updated
by , Reporter

DEVASTATED brides-to-be have been left out of pocket and desperately trying to find new venues for their big days after all weddings at The Inn at Stonehall were cancelled.

Fifteen couples received an email from caterer Adrian Roberts, of Four Leaf Clover, on Saturday afternoon saying it was unlikely their weddings would go ahead at the venue, near Kempsey.

The venue is owned by Joanna Coull, but events are staged by Mr Roberts and his Warwickshire firm Four Leaf Clover who was brought in as an outside caterer when the previous chef left at the end of October.

Mr Roberts said he had decided to ‘back away’ from The Inn at Stonehall because he was unable to move forward with the business.

Bride-to-be Natalie Lewis, from Wigton Place, Worcester, had just returned from her hen do when she read the news that her wedding reception on Saturday, March 30, had been cancelled.

She is due to fly out to Mexico in two weeks to marry Alexander Peel and had planned to hold the reception at The Inn at Stonehall after the two week trip because her pregnant sister was unable to fly out.

Invites to 100 guests were about to be sent out and now she and her mother are desperately trying to find somewhere else to hold the reception.

She said: “When I read the email I just burst into tears. It has caused so much stress.

“We booked about 12 months ago after we had a look around and absolutely fell in love with the place.

“My parents were due to go next week to settle the balance so I am just so glad they hadn’t paid more to them as well.”

Unfortunately the couple believe they have lost their £250 deposit as well as £150 they paid for the invites.

They are also worried about money they have paid for cakes, the DJ, decorations and photography if they cannot find an alternative venue on a day that will suit their suppliers.

Another bride-to-be Charlotte Berlyn, 34, was due to marry at the end of July after she and fiance Wayne Tomkins, 34, fell in love with the beautiful setting and delicious food.

The Angel Hotel in Pershore has now agreed to host the couple’s wedding but they are doubtful they will have their £250 deposit returned.

“That’s what’s annoying me the most because my mother-in-law-to-be had paid and I feel awful that this has happened,” said Miss Berlyn, from Pershore.

“We’re on a very tight budget as we’re a family with three children and we’re currently on one income as I have had a baby and I don’t want my parents or his parents having to pay more.”

Mrs Coull said she felt absolutely horrendous about the situation but was only made aware the email had been sent out after she was contacted by unhappy couples.

“I felt absolutely gobsmacked,” she said.

Mr Roberts said: “We have tried to do the right thing by everybody.”

He has now promised to return deposits paid to his company by five of the couples by Friday.

Comments (14)

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12:18pm Tue 19 Feb 13

Sophie88 says...

Our reception was cancelled too back in October when Dwight left but we were given all our money back luckily. We struggled to find somewhere else quickly but then The Kings Head agreed to host our meal and evening drinks and it was amazing. The food was superb and anyone who goes there regularly knows what a fantastic place it is. I would seriously suggest talking to them as they accomodated us (and 50 guests) in 3 weeks for a brilliant price. I spent a month in tears over the Inn at Stonehall but ended up having a far better and cheaper day than originally planned. I hope all these other brides find somewhere soon!
Our reception was cancelled too back in October when Dwight left but we were given all our money back luckily. We struggled to find somewhere else quickly but then The Kings Head agreed to host our meal and evening drinks and it was amazing. The food was superb and anyone who goes there regularly knows what a fantastic place it is. I would seriously suggest talking to them as they accomodated us (and 50 guests) in 3 weeks for a brilliant price. I spent a month in tears over the Inn at Stonehall but ended up having a far better and cheaper day than originally planned. I hope all these other brides find somewhere soon! Sophie88
  • Score: 0

12:45pm Tue 19 Feb 13

The Groom says...

As someone who is very much affected by this news, I feel aggrieved by the comments of Mrs Coull.

If this was such a shock and surprise, why is it that bailiffs are alleged to have entered the Inn on Friday and removed assets? Why is it that the Inn now sits empty and in darkness? Why is it that apart from the email from the catering company that we have received absolutely no contact from Mrs Coull or Stonehall Events? Despite several emails and voicemails being left!

From my understanding Mr. Roberts has stepped away from the Inn to try and stop his company being dragged down with Stonehall events. An action I understand.

What I fail to understand is why Mrs. Coull feels it appropriate to speak to this Newspaper and not the couples affected by this closure.

http://www.directors
intheuk.co.uk/direct
or/coull-joanna
As someone who is very much affected by this news, I feel aggrieved by the comments of Mrs Coull. If this was such a shock and surprise, why is it that bailiffs are alleged to have entered the Inn on Friday and removed assets? Why is it that the Inn now sits empty and in darkness? Why is it that apart from the email from the catering company that we have received absolutely no contact from Mrs Coull or Stonehall Events? Despite several emails and voicemails being left! From my understanding Mr. Roberts has stepped away from the Inn to try and stop his company being dragged down with Stonehall events. An action I understand. What I fail to understand is why Mrs. Coull feels it appropriate to speak to this Newspaper and not the couples affected by this closure. http://www.directors intheuk.co.uk/direct or/coull-joanna The Groom
  • Score: 0

12:48pm Tue 19 Feb 13

doctorblind says...

As one of the brides, let me just say this:

Mrs Coull has not got in contact with us at all despite numerous emails and phone calls to her. She seems to have gone to ground. She has our £500 deposit and we will also be pursuing her for this plus other costs relating to the cancellation of the wedding i.e. invites. If Mrs Coull felt so horrendous, she would be getting in contact with all the brides & grooms immediately.

Now we have the task of finding a venue in just 3 months.
As one of the brides, let me just say this: Mrs Coull has not got in contact with us at all despite numerous emails and phone calls to her. She seems to have gone to ground. She has our £500 deposit and we will also be pursuing her for this plus other costs relating to the cancellation of the wedding i.e. invites. If Mrs Coull felt so horrendous, she would be getting in contact with all the brides & grooms immediately. Now we have the task of finding a venue in just 3 months. doctorblind
  • Score: 0

1:04pm Tue 19 Feb 13

Bexsunshine says...

My partner and I received an email from Dwight last October informing us he was leaving. We spoke to Joanne about our concerns who was rude and un interested.

We cancelled our date and requested that we have our deposit returned as this new Adrian could not supply the wedding we had agreed with Dwight.

Joanne refused out right to refund any money to us so we bit our lip and lost our £500 deposit. Best decision we have ever made it would appear!

I'm frustrated for all the other couples who are now left out of pocket and without a venue.

This women never had the interest of weddings or the customer - just the money that was cashed in at the emd of the event-so it's no suprise she's gone quiet like she did when Dwight left.
My partner and I received an email from Dwight last October informing us he was leaving. We spoke to Joanne about our concerns who was rude and un interested. We cancelled our date and requested that we have our deposit returned as this new Adrian could not supply the wedding we had agreed with Dwight. Joanne refused out right to refund any money to us so we bit our lip and lost our £500 deposit. Best decision we have ever made it would appear! I'm frustrated for all the other couples who are now left out of pocket and without a venue. This women never had the interest of weddings or the customer - just the money that was cashed in at the emd of the event-so it's no suprise she's gone quiet like she did when Dwight left. Bexsunshine
  • Score: 0

1:11pm Tue 19 Feb 13

sambullock says...

I booked my wedding here back in june last year and i havent heard anything off them, i just had to find out by a family memeber, i have since been trying to get hold of them and had no such luck they have my money and now i dont know how im going to get that back on top of now trying to find a venue in a short amount of time.
I booked my wedding here back in june last year and i havent heard anything off them, i just had to find out by a family memeber, i have since been trying to get hold of them and had no such luck they have my money and now i dont know how im going to get that back on top of now trying to find a venue in a short amount of time. sambullock
  • Score: 0

1:33pm Tue 19 Feb 13

charlieberlyn says...

I am one of the brides who have become a victim of Joanna Coull who, in my opinion, is nothing more than a con artist!
She has lied to the reporter as not one of us has heard from her, she is not answering any calls or emails.
With a small amount of investigation you will see that this is what she does, start businesses and then liquidate them.
People like her do not deserve the opportunity that wealth affords her, she should be stopped.
I am one of the brides who have become a victim of Joanna Coull who, in my opinion, is nothing more than a con artist! She has lied to the reporter as not one of us has heard from her, she is not answering any calls or emails. With a small amount of investigation you will see that this is what she does, start businesses and then liquidate them. People like her do not deserve the opportunity that wealth affords her, she should be stopped. charlieberlyn
  • Score: 0

3:45pm Tue 19 Feb 13

Sam P123 says...

I am also one of the couples affected in this story - although we are getting our money back, as we made the booking through Adrian. I want to stress that Adrian has been nothing but helpful to us and IS refunding money. It is Joanna Coull that doesn't seem to be as forthcoming - Adrian is answering phones calls and giving information - Joanna is not. For Joanna to say she feels horrendous about the whole situation is a little unbelievable - as I understand the other couples have been unable to get in touch with her - even though she has their money. Adrian is refunding the money to us by the end of the week, but reading your article, it seems Joanna is trying to push blame onto Adrian - not sure he is the shady one..... We too now face the task of having to rebook a venue for 4 months time and changing lots of plans - cheers Joanna.
I am also one of the couples affected in this story - although we are getting our money back, as we made the booking through Adrian. I want to stress that Adrian has been nothing but helpful to us and IS refunding money. It is Joanna Coull that doesn't seem to be as forthcoming - Adrian is answering phones calls and giving information - Joanna is not. For Joanna to say she feels horrendous about the whole situation is a little unbelievable - as I understand the other couples have been unable to get in touch with her - even though she has their money. Adrian is refunding the money to us by the end of the week, but reading your article, it seems Joanna is trying to push blame onto Adrian - not sure he is the shady one..... We too now face the task of having to rebook a venue for 4 months time and changing lots of plans - cheers Joanna. Sam P123
  • Score: 0

5:28pm Tue 19 Feb 13

imustbeoldiwearacap says...

I know hindsight is wonderful, but when Mrs Coull announced that she would only to open the pub for "events" the writing was on the wall as to the business viablity!
I know hindsight is wonderful, but when Mrs Coull announced that she would only to open the pub for "events" the writing was on the wall as to the business viablity! imustbeoldiwearacap
  • Score: 0

7:52pm Tue 19 Feb 13

tonylyn says...

My daughter is getting married in August of this year, we were actually invited to the Inn on Saturday 16th February by Adrian to discuss the plans for our evening do at the Inn, luckily we had already found another venue that we prefered, and paid a deposit on that. It remains to be seen what would have happened if we would have gone to that appointment on Saturday, fell in love with the place and paid our deposit as required, a very lucky escape l feel.
Why were we invited there on Saturday?
Surely he must have known what was happening?
Did they want another deposit paid to help with debts???
My daughter is getting married in August of this year, we were actually invited to the Inn on Saturday 16th February by Adrian to discuss the plans for our evening do at the Inn, luckily we had already found another venue that we prefered, and paid a deposit on that. It remains to be seen what would have happened if we would have gone to that appointment on Saturday, fell in love with the place and paid our deposit as required, a very lucky escape l feel. Why were we invited there on Saturday? Surely he must have known what was happening? Did they want another deposit paid to help with debts??? tonylyn
  • Score: 0

8:21pm Tue 19 Feb 13

The Groom says...

I don't think Adrian of Oakleaf is to blame. He contacted us on Friday to tell us he was stepping away from the Inn. I don't think he wanted to let anyone down.
I don't think Adrian of Oakleaf is to blame. He contacted us on Friday to tell us he was stepping away from the Inn. I don't think he wanted to let anyone down. The Groom
  • Score: 0

8:21pm Tue 19 Feb 13

The Groom says...

I don't think Adrian of Oakleaf is to blame. He contacted us on Friday to tell us he was stepping away from the Inn. I don't think he wanted to let anyone down.
I don't think Adrian of Oakleaf is to blame. He contacted us on Friday to tell us he was stepping away from the Inn. I don't think he wanted to let anyone down. The Groom
  • Score: 0

9:47pm Tue 19 Feb 13

minnie c says...

We were invited on the 5th Feb 2013 to meet to finalise plans for our April 2013 wedding, having found the Inn to be a perfect venue on 16th Feb 2012. We were due to meet at The Inn at Stonehall tonight to finalise the plans however in light of its closure, we have instead just secured the Chequers at Crowle. The distressing email of the lost venue arrived in my inbox 16th Feb 2013, Ironic a year to the day, that we loved and lost The Inn. I have just received an email from Joanna, a poor explanation and sob story given, outlining her being a victim - no mention of our £500 lost deposit though, so no symapthy felt by us. In fact Adrian told us she was on holiday until Sunday 17th Feb. Its all a sorry mess, and may just be a blessing in disguise. The only good thing is I have been in contact with some other lovely couples who have suffered like us, and wish every single one of them the best of luck.
We were invited on the 5th Feb 2013 to meet to finalise plans for our April 2013 wedding, having found the Inn to be a perfect venue on 16th Feb 2012. We were due to meet at The Inn at Stonehall tonight to finalise the plans however in light of its closure, we have instead just secured the Chequers at Crowle. The distressing email of the lost venue arrived in my inbox 16th Feb 2013, Ironic a year to the day, that we loved and lost The Inn. I have just received an email from Joanna, a poor explanation and sob story given, outlining her being a victim - no mention of our £500 lost deposit though, so no symapthy felt by us. In fact Adrian told us she was on holiday until Sunday 17th Feb. Its all a sorry mess, and may just be a blessing in disguise. The only good thing is I have been in contact with some other lovely couples who have suffered like us, and wish every single one of them the best of luck. minnie c
  • Score: 0

8:52am Wed 20 Feb 13

More Tea Vicar says...

As well as the sympathy I feel for those affected, I also have questions about the law in this regard.

In many ways, the real point of a deposit is to act as a guarantee that the customer will proceed.

Maybe the best thing to do with the money is to put it into a savings account, which the supplier cannot access, with monies to be disbursed as part of the final payment.

In the meantime, surely the police should be getting involved?
As well as the sympathy I feel for those affected, I also have questions about the law in this regard. In many ways, the real point of a deposit is to act as a guarantee that the customer will proceed. Maybe the best thing to do with the money is to put it into a savings account, which the supplier cannot access, with monies to be disbursed as part of the final payment. In the meantime, surely the police should be getting involved? More Tea Vicar
  • Score: 0

12:41am Thu 21 Feb 13

getalifewillyou says...

I know that The Royal Oak just down the road at kinnersley are helping out with some other people they can be contacted on 01905 371482 i know this because i was in there today and they agreed to offer the venue at a reduced cost, these new people have made such a change!!!
I know that The Royal Oak just down the road at kinnersley are helping out with some other people they can be contacted on 01905 371482 i know this because i was in there today and they agreed to offer the venue at a reduced cost, these new people have made such a change!!! getalifewillyou
  • Score: 0

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