Lessons being learned in Worcestershire from the Stafford Hospital scandal

Worcester News: Worcestershire Royal Hospital Worcestershire Royal Hospital

LESSONS learned as a result of the Stafford Hospital scandal are being implemented in Worcestershire.

A report listing a raft of recommendations following the publication of a report by Lord Francis into the hospital – where up to 1,200 more patients died than would normally be expected between 2005 and 2008 – was presented at a meeting of the Worcestershire Health and Wellbeing Board on Tuesday, February 11.

Among the recommendations contained within the report presented at the meeting at County Hall were encouraging staff to report concerns around patient safety and other issues and stricter quality and safety inspections.

The report was presented by clinical commissioner Jo Galloway, who said it should be considered a constantly evolving work in progress.

“This is about continuous improvement,” she said. “It’s about everyone in the organisations being clear about what their role is.

“We need to know where things are going wrong but there are still some fantastic people working in Worcestershire and some fantastic services.”

She added staff should be given as much freedom to raise concerns as possible, saying: “Happy staff make happy patients.”

The report – which is driven by the idea of ‘putting the patient first’ – also recommended increasing links between the medical organisations in the county and increasing the frequency of safety and quality checks.

Associate member for the voluntary and community sector Sally Ellison said it was important lessons were learned from the Stafford Hospital scandal.

“We’ve got to make sure this never happens in Worcestershire,” she said.

But she added she was concerned about the possibility of bureaucracy getting in the way of the effective implementation of the plans.

“I do think there an element of making sure other organisations are able to support this work,” she said.

“I’m an ex-nurse and to me the idea of putting the patient first is quite disappointing because that’s how I was trained in the first place.”

Jo Galloway replied: “In an ideal situation we wouldn’t be having these conversations about putting the patient first but that’s where we are.”

Other recommendations contained in the report include reviewing complaints procedures, introducing twice-annual reviews of staffing levels in the county’s hospitals and reducing the amount of agency nurses used.

Comments (3)

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8:21pm Thu 13 Feb 14

Barryld says...

Oh Dear another cut and paste piece of Journalism.

Had you actually read Francis you wouldn't make such an incorrect and stupid statement that up to 1,200 patients died than would be expected, Francis actually said that the figures were meaningless and maybe 1 patient had needlessly died.

The Scandal of Stafford hospital is the bad reporting which has consistently used a grossly inflated death rate, and that the media has not apologised for repeating myths such as drinking from flower vases etc.

The fact that you claim lessons have been learned would seem to indicate that there are problems at Worcester, which need to be addressed.
Oh Dear another cut and paste piece of Journalism. Had you actually read Francis you wouldn't make such an incorrect and stupid statement that up to 1,200 patients died than would be expected, Francis actually said that the figures were meaningless and maybe 1 patient had needlessly died. The Scandal of Stafford hospital is the bad reporting which has consistently used a grossly inflated death rate, and that the media has not apologised for repeating myths such as drinking from flower vases etc. The fact that you claim lessons have been learned would seem to indicate that there are problems at Worcester, which need to be addressed. Barryld
  • Score: 4

8:24pm Thu 13 Feb 14

Ruby333 says...

Really pleased that it is learning lessons from MidStaffs which for the last two years has become the best hospital in the area and one of the top fifteen best in the country.

Your figure of 1200 deaths is wrong, mortality figures have been long since discredited due to the incorrect coding being used and deaths from hospices being inadvertantly added to those of MidStaffs. There has been one proven death, if you read the Francis report you will see for yourself that he doesn't state any figures for mortality.

I hope that you will rectify your mistake.
Really pleased that it is learning lessons from MidStaffs which for the last two years has become the best hospital in the area and one of the top fifteen best in the country. Your figure of 1200 deaths is wrong, mortality figures have been long since discredited due to the incorrect coding being used and deaths from hospices being inadvertantly added to those of MidStaffs. There has been one proven death, if you read the Francis report you will see for yourself that he doesn't state any figures for mortality. I hope that you will rectify your mistake. Ruby333
  • Score: 5

10:33pm Thu 13 Feb 14

gr8fullady says...

I agree with Jo Galloway, and so would most nurses, that the patient should come first.
The problems within the whole NHS are nationwide and are governed by economics as much as anything. Fewer nurses covering more patients.
It is good that failings are acknowledged and everyone wishes to make improvements.
Mid Staffs has improved so much, and has probably had more CQC inspections than any other in the country, yet it is still being branded as "scandal hit" It is time they were allowed to move on as well.
The Francis Report highlighted many issues, shortages of staff being one of the most quoted, but the mortality figures were discredited.
It would be lovely if people would stop making Mid Staffs a scapegoat, and realise that ALL hospitals are under attack, and vulnerable.
I agree with Jo Galloway, and so would most nurses, that the patient should come first. The problems within the whole NHS are nationwide and are governed by economics as much as anything. Fewer nurses covering more patients. It is good that failings are acknowledged and everyone wishes to make improvements. Mid Staffs has improved so much, and has probably had more CQC inspections than any other in the country, yet it is still being branded as "scandal hit" It is time they were allowed to move on as well. The Francis Report highlighted many issues, shortages of staff being one of the most quoted, but the mortality figures were discredited. It would be lovely if people would stop making Mid Staffs a scapegoat, and realise that ALL hospitals are under attack, and vulnerable. gr8fullady
  • Score: 3

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