Subway says sorry for socks in oven

Worcester News: Subway says sorry for socks in oven Subway says sorry for socks in oven

SANDWICH firm Subway is investigating a complaint that a worker dried her socks in a bread oven when her feet got wet on the way to work during the floods.

A regular customer of the St John’s Subway store saw the staff member had posted pictures of her wet socks and gloves in the store’s oven on Twitter and Instagram during last month’s wet weather.

She complained to the store’s manager, who has since apologised.

Jessica Hinton and her son, Cody, were offered vouchers after drawing the manager’s attention to the post, but declined.

“It came to light that a member of staff had gone to work after travelling through the Worcester floods and put her wet socks and gloves in their bread oven,” said 29-year-old Ms Hinton.

“She then took pictures and posted them on Twitter and Instagram.

“I complained and the manager of the store contacted me on my mobile the next morning, stating that he was sorry and would send me vouchers in the post.

“I clearly stated that I would not be going to their store again.

“Later the staff member herself private-messaged me on Facebook, saying how ‘truly sorry’ she and her boss were."

The manager of the St John’s store declined to comment.

Andrea Fleck, development agent for the Subway brand in Worcestershire, said all Subway stores were independently owned and operated.

“We are in the process of investigating the facts at this particular franchise. The Subway brand takes food and product safety extremely seriously,” she said.

Comments (31)

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6:32pm Tue 18 Mar 14

pinkfluff says...

Ewwwwwww I won't be going there again for a while, that properly turned my stomach.

In hindsight they should have popped across the road and bought a pair of new socks.
Ewwwwwww I won't be going there again for a while, that properly turned my stomach. In hindsight they should have popped across the road and bought a pair of new socks. pinkfluff
  • Score: 6

6:41pm Tue 18 Mar 14

truth must out says...

Don't want vouchers, don't want to visit the store again, don't want a Sunday job,don't want free sub sandwiches.....what exactly does she want??
Don't want vouchers, don't want to visit the store again, don't want a Sunday job,don't want free sub sandwiches.....what exactly does she want?? truth must out
  • Score: -8

7:40pm Tue 18 Mar 14

New Kid on the Block says...

It has been suggested that the socks would taste as good as anything else to come out of that oven!
It has been suggested that the socks would taste as good as anything else to come out of that oven! New Kid on the Block
  • Score: 25

8:31pm Tue 18 Mar 14

BadgerMash says...

Mmmmmm! Toasted cheese.....
Mmmmmm! Toasted cheese..... BadgerMash
  • Score: 13

9:49pm Tue 18 Mar 14

Rooneybob says...

truth must out wrote:
Don't want vouchers, don't want to visit the store again, don't want a Sunday job,don't want free sub sandwiches.....what exactly does she want??
To let everyone know that sweaty soggy socks are being dried in the oven used for food - something I would want to know if I was planning to eat there. Wouldn't touch Subway with a barge-pole. Where I live they've been done for cockroaches and also having no suitable hand washing facilities.
[quote][p][bold]truth must out[/bold] wrote: Don't want vouchers, don't want to visit the store again, don't want a Sunday job,don't want free sub sandwiches.....what exactly does she want??[/p][/quote]To let everyone know that sweaty soggy socks are being dried in the oven used for food - something I would want to know if I was planning to eat there. Wouldn't touch Subway with a barge-pole. Where I live they've been done for cockroaches and also having no suitable hand washing facilities. Rooneybob
  • Score: 27

10:44pm Tue 18 Mar 14

voledog says...

Of course they had socks in the oven. What else would you put on a foot long sub?
Of course they had socks in the oven. What else would you put on a foot long sub? voledog
  • Score: 31

11:03pm Tue 18 Mar 14

liketoknow says...

what flavour were they. gorgonzola?
what flavour were they. gorgonzola? liketoknow
  • Score: 1

12:34am Wed 19 Mar 14

Jabbadad says...

Sad really that the reputation of a Franchsise and peoples jobs are put at risk by a Stupid Girl who not only risked a fire but then did a no brainer by posting this on the web, Hope that this idiot gets Sued by Subway.
Sad really that the reputation of a Franchsise and peoples jobs are put at risk by a Stupid Girl who not only risked a fire but then did a no brainer by posting this on the web, Hope that this idiot gets Sued by Subway. Jabbadad
  • Score: 23

9:28am Wed 19 Mar 14

DanMacc says...

How attractive was the girl whose socks these were? If she was really fit it wouldn't really bother me, I would actually like the idea of eating a sub drenched in her foot particles, but if she was a rough-un it would make me sick, physically sick.
How attractive was the girl whose socks these were? If she was really fit it wouldn't really bother me, I would actually like the idea of eating a sub drenched in her foot particles, but if she was a rough-un it would make me sick, physically sick. DanMacc
  • Score: 4

10:11am Wed 19 Mar 14

1twogo says...

Can't blame the girl really, there probably wasn't a sign on the oven saying "for food use only". Seems like the nanny state and the health and safety brigade missed an opportunity here! ;-)
Can't blame the girl really, there probably wasn't a sign on the oven saying "for food use only". Seems like the nanny state and the health and safety brigade missed an opportunity here! ;-) 1twogo
  • Score: 3

11:20am Wed 19 Mar 14

Jabbadad says...

1twogo I think in the instance of this girl the sign would have to read NO SOCKS IN THIS OVEN.
I wonder if this supid girl would put her socks in the oven at Home.?
1twogo I think in the instance of this girl the sign would have to read NO SOCKS IN THIS OVEN. I wonder if this supid girl would put her socks in the oven at Home.? Jabbadad
  • Score: 0

12:14pm Wed 19 Mar 14

disgusted with local F.A says...

For crying out load no wonder this country is turning into a bunch of pansies lets put this into prospective please.Not one person has said to this girl well done for walking to work in the floods to do your job,at the end of the day it was a pair of socks not like she sneezed all over the food leave the girl alone and MAN UP
For crying out load no wonder this country is turning into a bunch of pansies lets put this into prospective please.Not one person has said to this girl well done for walking to work in the floods to do your job,at the end of the day it was a pair of socks not like she sneezed all over the food leave the girl alone and MAN UP disgusted with local F.A
  • Score: 1

12:40pm Wed 19 Mar 14

Jabbadad says...

I agree with the obvious balanced comment from disgusted with local F.A by also saying well done to this Girl for walking to work in the floods to do your job, however her actions may well risk the Business and jobs at Subway, and that the analogy of sneezing is irrelavant since having walked through floods it is likely that her socks were more contaminated by the Flood waters which we know that in many areas, contain sewage overspill, than perhaps sneezing.
I am sorry but there can be no defence whatsoever for the actions taken by this Girl.
I agree with the obvious balanced comment from disgusted with local F.A by also saying well done to this Girl for walking to work in the floods to do your job, however her actions may well risk the Business and jobs at Subway, and that the analogy of sneezing is irrelavant since having walked through floods it is likely that her socks were more contaminated by the Flood waters which we know that in many areas, contain sewage overspill, than perhaps sneezing. I am sorry but there can be no defence whatsoever for the actions taken by this Girl. Jabbadad
  • Score: 7

1:41pm Wed 19 Mar 14

Chronos says...

I once considered trying to dry my wet socks in the oven...

... but I got cold feet.
I once considered trying to dry my wet socks in the oven... ... but I got cold feet. Chronos
  • Score: 12

1:53pm Wed 19 Mar 14

1twogo says...

Yes ‘Jabbadad’, maybe it needed a more specific sign as there appears to have been no common sense applied in this case.

But ‘disgusted with local F.A’, as for being commended for getting through the floods, yes well done… but what a stupid action that pursued? The person was creative enough to solve the problem of her wet socks (not sure how her gloves got so wet unless the water was that deep) but perhaps a little forward thinking could have been applied by taking some dry socks in her pocket. “Be prepared”, as the old Scout motto suggested.

Isn’t it sad that common sense seems to be in decline and stupidity is on the rise?
Yes ‘Jabbadad’, maybe it needed a more specific sign as there appears to have been no common sense applied in this case. But ‘disgusted with local F.A’, as for being commended for getting through the floods, yes well done… but what a stupid action that pursued? The person was creative enough to solve the problem of her wet socks (not sure how her gloves got so wet unless the water was that deep) but perhaps a little forward thinking could have been applied by taking some dry socks in her pocket. “Be prepared”, as the old Scout motto suggested. Isn’t it sad that common sense seems to be in decline and stupidity is on the rise? 1twogo
  • Score: 1

1:58pm Wed 19 Mar 14

Chronos says...

At least she had the intelligence to take them off before putting them in the oven.
At least she had the intelligence to take them off before putting them in the oven. Chronos
  • Score: 9

2:24pm Wed 19 Mar 14

disgusted with local F.A says...

1twogo wrote:
Yes ‘Jabbadad’, maybe it needed a more specific sign as there appears to have been no common sense applied in this case.

But ‘disgusted with local F.A’, as for being commended for getting through the floods, yes well done… but what a stupid action that pursued? The person was creative enough to solve the problem of her wet socks (not sure how her gloves got so wet unless the water was that deep) but perhaps a little forward thinking could have been applied by taking some dry socks in her pocket. “Be prepared”, as the old Scout motto suggested.

Isn’t it sad that common sense seems to be in decline and stupidity is on the rise?
Baden Powell was always prepared I just cant believe that we as a country can slate this poor girl off and persecute this young girl to the extent that she must be mortified for her actions he without sin cast the first stone
[quote][p][bold]1twogo[/bold] wrote: Yes ‘Jabbadad’, maybe it needed a more specific sign as there appears to have been no common sense applied in this case. But ‘disgusted with local F.A’, as for being commended for getting through the floods, yes well done… but what a stupid action that pursued? The person was creative enough to solve the problem of her wet socks (not sure how her gloves got so wet unless the water was that deep) but perhaps a little forward thinking could have been applied by taking some dry socks in her pocket. “Be prepared”, as the old Scout motto suggested. Isn’t it sad that common sense seems to be in decline and stupidity is on the rise?[/p][/quote]Baden Powell was always prepared I just cant believe that we as a country can slate this poor girl off and persecute this young girl to the extent that she must be mortified for her actions he without sin cast the first stone disgusted with local F.A
  • Score: 0

4:20pm Wed 19 Mar 14

1twogo says...

disgusted with local F.A wrote:
1twogo wrote:
Yes ‘Jabbadad’, maybe it needed a more specific sign as there appears to have been no common sense applied in this case.

But ‘disgusted with local F.A’, as for being commended for getting through the floods, yes well done… but what a stupid action that pursued? The person was creative enough to solve the problem of her wet socks (not sure how her gloves got so wet unless the water was that deep) but perhaps a little forward thinking could have been applied by taking some dry socks in her pocket. “Be prepared”, as the old Scout motto suggested.

Isn’t it sad that common sense seems to be in decline and stupidity is on the rise?
Baden Powell was always prepared I just cant believe that we as a country can slate this poor girl off and persecute this young girl to the extent that she must be mortified for her actions he without sin cast the first stone
Cause and effect sir, cause and effect.
[quote][p][bold]disgusted with local F.A[/bold] wrote: [quote][p][bold]1twogo[/bold] wrote: Yes ‘Jabbadad’, maybe it needed a more specific sign as there appears to have been no common sense applied in this case. But ‘disgusted with local F.A’, as for being commended for getting through the floods, yes well done… but what a stupid action that pursued? The person was creative enough to solve the problem of her wet socks (not sure how her gloves got so wet unless the water was that deep) but perhaps a little forward thinking could have been applied by taking some dry socks in her pocket. “Be prepared”, as the old Scout motto suggested. Isn’t it sad that common sense seems to be in decline and stupidity is on the rise?[/p][/quote]Baden Powell was always prepared I just cant believe that we as a country can slate this poor girl off and persecute this young girl to the extent that she must be mortified for her actions he without sin cast the first stone[/p][/quote]Cause and effect sir, cause and effect. 1twogo
  • Score: 1

5:00pm Wed 19 Mar 14

imustbeoldiwearacap says...

I do wish people would get a life and not be so fixated with Twitter/Instagram/Fa
cebook etc. We are slowly losing all sense of proportion! Something innocuous is posted, then an idiot with nothing better to do objects, and the wheels of stupidity go round and round in ever decreasing circles!
I do wish people would get a life and not be so fixated with Twitter/Instagram/Fa cebook etc. We are slowly losing all sense of proportion! Something innocuous is posted, then an idiot with nothing better to do objects, and the wheels of stupidity go round and round in ever decreasing circles! imustbeoldiwearacap
  • Score: 2

5:16pm Wed 19 Mar 14

liketoknow says...

1twogo wrote:
Yes ‘Jabbadad’, maybe it needed a more specific sign as there appears to have been no common sense applied in this case.

But ‘disgusted with local F.A’, as for being commended for getting through the floods, yes well done… but what a stupid action that pursued? The person was creative enough to solve the problem of her wet socks (not sure how her gloves got so wet unless the water was that deep) but perhaps a little forward thinking could have been applied by taking some dry socks in her pocket. “Be prepared”, as the old Scout motto suggested.

Isn’t it sad that common sense seems to be in decline and stupidity is on the rise?
they used to call it thinking on your feet.
[quote][p][bold]1twogo[/bold] wrote: Yes ‘Jabbadad’, maybe it needed a more specific sign as there appears to have been no common sense applied in this case. But ‘disgusted with local F.A’, as for being commended for getting through the floods, yes well done… but what a stupid action that pursued? The person was creative enough to solve the problem of her wet socks (not sure how her gloves got so wet unless the water was that deep) but perhaps a little forward thinking could have been applied by taking some dry socks in her pocket. “Be prepared”, as the old Scout motto suggested. Isn’t it sad that common sense seems to be in decline and stupidity is on the rise?[/p][/quote]they used to call it thinking on your feet. liketoknow
  • Score: 2

1:52am Thu 20 Mar 14

Rooneybob says...

Rooneybob wrote:
truth must out wrote:
Don't want vouchers, don't want to visit the store again, don't want a Sunday job,don't want free sub sandwiches.....what exactly does she want??
To let everyone know that sweaty soggy socks are being dried in the oven used for food - something I would want to know if I was planning to eat there. Wouldn't touch Subway with a barge-pole. Where I live they've been done for cockroaches and also having no suitable hand washing facilities.
Sorry...My mistake... not done for cockroaches - done for lack of suitable handwashing facilities and not temperature controlling the food on display. Still wouldn't touch them with a barge-pole though...
[quote][p][bold]Rooneybob[/bold] wrote: [quote][p][bold]truth must out[/bold] wrote: Don't want vouchers, don't want to visit the store again, don't want a Sunday job,don't want free sub sandwiches.....what exactly does she want??[/p][/quote]To let everyone know that sweaty soggy socks are being dried in the oven used for food - something I would want to know if I was planning to eat there. Wouldn't touch Subway with a barge-pole. Where I live they've been done for cockroaches and also having no suitable hand washing facilities.[/p][/quote]Sorry...My mistake... not done for cockroaches - done for lack of suitable handwashing facilities and not temperature controlling the food on display. Still wouldn't touch them with a barge-pole though... Rooneybob
  • Score: 1

9:12am Thu 20 Mar 14

Reynard11 says...

voledog wrote:
Of course they had socks in the oven. What else would you put on a foot long sub?
:-)
[quote][p][bold]voledog[/bold] wrote: Of course they had socks in the oven. What else would you put on a foot long sub?[/p][/quote]:-) Reynard11
  • Score: 3

1:07pm Thu 20 Mar 14

Flomay says...

liketoknow wrote:
what flavour were they. gorgonzola?
or cheese and bunion lol
[quote][p][bold]liketoknow[/bold] wrote: what flavour were they. gorgonzola?[/p][/quote]or cheese and bunion lol Flomay
  • Score: 9

2:14pm Thu 20 Mar 14

Chronos says...

This reminds me of the story of the cannibal that kidnapped and ate a clairvoyant.

He only cooked her in his oven for 45 minutes at gas mark 4...

He likes his medium rare.
This reminds me of the story of the cannibal that kidnapped and ate a clairvoyant. He only cooked her in his oven for 45 minutes at gas mark 4... He likes his medium rare. Chronos
  • Score: 6

3:07pm Thu 20 Mar 14

shaney27 says...

I think we for getting it was around the time off the floods and this girl might have had to walk through the floods to get to work, i think i would do the same if my socks was wet, fair play to her,
I think we for getting it was around the time off the floods and this girl might have had to walk through the floods to get to work, i think i would do the same if my socks was wet, fair play to her, shaney27
  • Score: -6

4:35pm Thu 20 Mar 14

gaillewisbraznell says...

truth must out wrote:
Don't want vouchers, don't want to visit the store again, don't want a Sunday job,don't want free sub sandwiches.....what exactly does she want??
Nothing i guess, doh!!!
[quote][p][bold]truth must out[/bold] wrote: Don't want vouchers, don't want to visit the store again, don't want a Sunday job,don't want free sub sandwiches.....what exactly does she want??[/p][/quote]Nothing i guess, doh!!! gaillewisbraznell
  • Score: -1

4:39pm Thu 20 Mar 14

gaillewisbraznell says...

Wouln't have been so funny if she had caused a fire though eh! I mean is she stupid or what? I wonder what else goes on behind the scenes? I,ve seen workers coughing and using no gloves in these such places and I bet others have seen much worse! This is a joke and she needs firing!!!
Wouln't have been so funny if she had caused a fire though eh! I mean is she stupid or what? I wonder what else goes on behind the scenes? I,ve seen workers coughing and using no gloves in these such places and I bet others have seen much worse! This is a joke and she needs firing!!! gaillewisbraznell
  • Score: 2

3:32pm Fri 21 Mar 14

Marant says...

The biggest problem from my point of view is that flood water isn't just rain or even river water, it contains all the gunk was out of the drains, which will include a whole lot of faecal bacteria. Which is a bit mingy to think of being in a food oven. Admittedly the oven would hopefully be hot enough to sterilise everything, but I still wouldn't want to eat even microscopic amounts of poop, sterilised or not (sorry if anyone's eating).
The biggest problem from my point of view is that flood water isn't just rain or even river water, it contains all the gunk was out of the drains, which will include a whole lot of faecal bacteria. Which is a bit mingy to think of being in a food oven. Admittedly the oven would hopefully be hot enough to sterilise everything, but I still wouldn't want to eat even microscopic amounts of poop, sterilised or not (sorry if anyone's eating). Marant
  • Score: 9

7:44pm Fri 21 Mar 14

eightofharts says...

truth must out wrote:
Don't want vouchers, don't want to visit the store again, don't want a Sunday job,don't want free sub sandwiches.....what exactly does she want??
well if you think about it water from drains dogs peeing and fouling mixed in the fact she cud have fungal infection on her feet are you stupid to say what you said its not about vouchers or freebees its letting people know well done for the story and if subway had listened to her in first place it would not have been in the paper so subway retrain your customer service. customers are important they pay your wages perhaps they wont ignore people again
[quote][p][bold]truth must out[/bold] wrote: Don't want vouchers, don't want to visit the store again, don't want a Sunday job,don't want free sub sandwiches.....what exactly does she want??[/p][/quote]well if you think about it water from drains dogs peeing and fouling mixed in the fact she cud have fungal infection on her feet are you stupid to say what you said its not about vouchers or freebees its letting people know well done for the story and if subway had listened to her in first place it would not have been in the paper so subway retrain your customer service. customers are important they pay your wages perhaps they wont ignore people again eightofharts
  • Score: 3

7:45pm Fri 21 Mar 14

eightofharts says...

Marant wrote:
The biggest problem from my point of view is that flood water isn't just rain or even river water, it contains all the gunk was out of the drains, which will include a whole lot of faecal bacteria. Which is a bit mingy to think of being in a food oven. Admittedly the oven would hopefully be hot enough to sterilise everything, but I still wouldn't want to eat even microscopic amounts of poop, sterilised or not (sorry if anyone's eating).
very well said
[quote][p][bold]Marant[/bold] wrote: The biggest problem from my point of view is that flood water isn't just rain or even river water, it contains all the gunk was out of the drains, which will include a whole lot of faecal bacteria. Which is a bit mingy to think of being in a food oven. Admittedly the oven would hopefully be hot enough to sterilise everything, but I still wouldn't want to eat even microscopic amounts of poop, sterilised or not (sorry if anyone's eating).[/p][/quote]very well said eightofharts
  • Score: 2

12:56pm Sat 22 Mar 14

Budweis-her says...

shaney27 wrote:
I think we for getting it was around the time off the floods and this girl might have had to walk through the floods to get to work, i think i would do the same if my socks was wet, fair play to her,
She should buy a pair of wellies then. Doesn't explain why her gloves were wet though unless she walked part of the way on her hands!
[quote][p][bold]shaney27[/bold] wrote: I think we for getting it was around the time off the floods and this girl might have had to walk through the floods to get to work, i think i would do the same if my socks was wet, fair play to her,[/p][/quote]She should buy a pair of wellies then. Doesn't explain why her gloves were wet though unless she walked part of the way on her hands! Budweis-her
  • Score: 1

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