Don't close Worcester walk-in clinic, says city parliamentary candidate

Worcester News: Councillor Joy Squires: city's parliamentary candidate for Labour Councillor Joy Squires: city's parliamentary candidate for Labour

FRESH calls are being made to delay plans to turn Worcester's walk-in health centre into a GPs surgery.

Councillor Joy Squires, Worcester's Labour parliamentary candidate, is fighting against the proposal to shut the 'walk-in' aspect of the facility and have it as a registered surgery only.

The controversial move, first revealed by your Worcester News two months ago, is already being opposed by some patient groups.

Cllr Squires has created a motion which will be voted upon by city councillors on Tuesday.

It asks managing director Duncan Sharkey to write to health chiefs to call for a delay so fresh consultation can kick off.

The motion states: "Worcester City Council recognises that the re-organisation of urgent care provision proposed by the South Worcestershire Clinical Commissioning Group is set against the backdrop of significant funding and human resource pressures, together with demographic change that will lead to increasing demand for urgent care.

"We support proposals for better integration of care and making better use of primary care and other services as a safe alternative to expensive and over-stretched accident and emergency services.

"However, we do not believe that the case has been made for the closure of the walk-in centre in Worcester."

The clinic, in Farrier Street, is used by around 15,000 non-registered patients who drop in each year.

Under the changes, it would become a GPs centre only for those registered with an on-site doctor.

The NHS says the move is aimed at saving money to put towards other health needs around the county.

Tuesday's full council meeting gets underway from 7pm at the Guildhall.

Comments (15)

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5:18pm Fri 21 Mar 14

lovelyjubbly says...

this will only increase the amount of unecessary vists to A & E. I thought they were trying to reduce this?????
this will only increase the amount of unecessary vists to A & E. I thought they were trying to reduce this????? lovelyjubbly
  • Score: 21

12:19am Sat 22 Mar 14

Jabbadad says...

Quite right lovelyjubbly the move will place the walk-in unit next to A&E at the hospital where the parking is horrendous and out of the Town Centre, where it was brilliant for those who work in the City Centre and close to car parks. This is a real NO -BRAINER.
Quite right lovelyjubbly the move will place the walk-in unit next to A&E at the hospital where the parking is horrendous and out of the Town Centre, where it was brilliant for those who work in the City Centre and close to car parks. This is a real NO -BRAINER. Jabbadad
  • Score: 7

9:08am Sat 22 Mar 14

Fishy says...

Could they perhaps meet halfway and have the walk in facility evenings and weekends only? I've known people who have needed a Dr urgently at weekends and gone there rather than putting more pressure on A&E
Could they perhaps meet halfway and have the walk in facility evenings and weekends only? I've known people who have needed a Dr urgently at weekends and gone there rather than putting more pressure on A&E Fishy
  • Score: 6

1:02pm Sat 22 Mar 14

Budweis-her says...

Fishy wrote:
Could they perhaps meet halfway and have the walk in facility evenings and weekends only? I've known people who have needed a Dr urgently at weekends and gone there rather than putting more pressure on A&E
Just because it's the weekend it doesn't mean you can't see a GP. There's an out of hours service that provides locum GPs. 111 is the new number. A&E is not for conditions that can be dealt with by a GP. Hopefully your friends that attended A&E for such matters at weekends got sent round to the out of hours.
[quote][p][bold]Fishy[/bold] wrote: Could they perhaps meet halfway and have the walk in facility evenings and weekends only? I've known people who have needed a Dr urgently at weekends and gone there rather than putting more pressure on A&E[/p][/quote]Just because it's the weekend it doesn't mean you can't see a GP. There's an out of hours service that provides locum GPs. 111 is the new number. A&E is not for conditions that can be dealt with by a GP. Hopefully your friends that attended A&E for such matters at weekends got sent round to the out of hours. Budweis-her
  • Score: 5

4:11pm Sun 23 Mar 14

lilboo says...

You can never get to see anyone there anyway, all appointments usually taken with registered patients so little point in the walk in element!
You can never get to see anyone there anyway, all appointments usually taken with registered patients so little point in the walk in element! lilboo
  • Score: 5

5:14pm Sun 23 Mar 14

anniej1054 says...

WALK IN CENTRE! HA THATS A LAUGH!!. Everytime my daughter has walked in with her 2 toddlers to see a doctor in an emergency after her surgery has closed, she has been met by a frosty faced receptionist who each time informs her " you have to make an appointment & cannot just WALK IN!, you have to register as well" I thought this was the whole point of the WALK IN CENTRE! obviously not, so can't see the point of it being there at all!
WALK IN CENTRE! HA THATS A LAUGH!!. Everytime my daughter has walked in with her 2 toddlers to see a doctor in an emergency after her surgery has closed, she has been met by a frosty faced receptionist who each time informs her " you have to make an appointment & cannot just WALK IN!, you have to register as well" I thought this was the whole point of the WALK IN CENTRE! obviously not, so can't see the point of it being there at all! anniej1054
  • Score: 6

9:22am Mon 24 Mar 14

Hwicce says...

You may as well turn the walk-in centre into a GPs surgery. At least then no one will expect to be able to get in and see a Doctor.

Both times I've walked-in I've been sent away as they had no "appointments". They should be reported to Trading Standards for misleading advertising.

As it's a walk-in centre it should not be possible to book an appointment in the first place, you should just turn up and take your place in the queue.

Pointless waste of time.
You may as well turn the walk-in centre into a GPs surgery. At least then no one will expect to be able to get in and see a Doctor. Both times I've walked-in I've been sent away as they had no "appointments". They should be reported to Trading Standards for misleading advertising. As it's a walk-in centre it should not be possible to book an appointment in the first place, you should just turn up and take your place in the queue. Pointless waste of time. Hwicce
  • Score: 5

12:46pm Mon 24 Mar 14

danieled says...

Budweis-her wrote:
Fishy wrote:
Could they perhaps meet halfway and have the walk in facility evenings and weekends only? I've known people who have needed a Dr urgently at weekends and gone there rather than putting more pressure on A&E
Just because it's the weekend it doesn't mean you can't see a GP. There's an out of hours service that provides locum GPs. 111 is the new number. A&E is not for conditions that can be dealt with by a GP. Hopefully your friends that attended A&E for such matters at weekends got sent round to the out of hours.
I have used the out of hours service twice. The first time I waited six hours and arrived unconscious at hospital with pneumonia. That was before 111. Then I waited three hours another time, but that was not too serious.

Incidentally the company that kept me waiting for six hours was subsequently sacked for inefficiency - it was the same one which employed the German doctor who killed a patient with an overdose of morphine. That company is now running one third of the 111 service.
[quote][p][bold]Budweis-her[/bold] wrote: [quote][p][bold]Fishy[/bold] wrote: Could they perhaps meet halfway and have the walk in facility evenings and weekends only? I've known people who have needed a Dr urgently at weekends and gone there rather than putting more pressure on A&E[/p][/quote]Just because it's the weekend it doesn't mean you can't see a GP. There's an out of hours service that provides locum GPs. 111 is the new number. A&E is not for conditions that can be dealt with by a GP. Hopefully your friends that attended A&E for such matters at weekends got sent round to the out of hours.[/p][/quote]I have used the out of hours service twice. The first time I waited six hours and arrived unconscious at hospital with pneumonia. That was before 111. Then I waited three hours another time, but that was not too serious. Incidentally the company that kept me waiting for six hours was subsequently sacked for inefficiency - it was the same one which employed the German doctor who killed a patient with an overdose of morphine. That company is now running one third of the 111 service. danieled
  • Score: 2

3:43pm Wed 26 Mar 14

Marant says...

Twice I've been to the out of hours and both times the service has been brilliant. Each time I went in, I got given a time to come back for an appointment. I came back for the appointment and got seen and helped. A brilliant service that needs to be kept to ease pressure on A&E.

Of course, there was a note that if they gave you a slot and you didn't come back for it, then they wouldn't do that for you again and you would have to wait for all future appointments. I wonder if that's got anything to do with the really long waits and sour grapes described above?
Twice I've been to the out of hours and both times the service has been brilliant. Each time I went in, I got given a time to come back for an appointment. I came back for the appointment and got seen and helped. A brilliant service that needs to be kept to ease pressure on A&E. Of course, there was a note that if they gave you a slot and you didn't come back for it, then they wouldn't do that for you again and you would have to wait for all future appointments. I wonder if that's got anything to do with the really long waits and sour grapes described above? Marant
  • Score: 3

8:32pm Wed 26 Mar 14

Roger5 says...

Walk-in is definitely needed. At my GP you have to ring, then wait until next day to speak to your GP and then they decide if you get an appointment. If he/she doesn't work next day, you have to wait until following day i.e. 2 days later to speak to them, absolutely ludicrous. If you had something turning out to be serious/urgent, or a sick child who can't tell you what's wrong, you/they could definitely get worse in the wait.

Eventually we might get an NHS service for Worcestershire that prioritises patients' needs, and not the service providers, but don't hold your breath! Next fad, avoiding the avoidable mistakes! Thanks Mr Hunt where would we be without you?
Walk-in is definitely needed. At my GP you have to ring, then wait until next day to speak to your GP and then they decide if you get an appointment. If he/she doesn't work next day, you have to wait until following day i.e. 2 days later to speak to them, absolutely ludicrous. If you had something turning out to be serious/urgent, or a sick child who can't tell you what's wrong, you/they could definitely get worse in the wait. Eventually we might get an NHS service for Worcestershire that prioritises patients' needs, and not the service providers, but don't hold your breath! Next fad, avoiding the avoidable mistakes! Thanks Mr Hunt where would we be without you? Roger5
  • Score: 3

12:26pm Thu 27 Mar 14

anniej1054 says...

Hwicce wrote:
You may as well turn the walk-in centre into a GPs surgery. At least then no one will expect to be able to get in and see a Doctor.

Both times I've walked-in I've been sent away as they had no "appointments". They should be reported to Trading Standards for misleading advertising.

As it's a walk-in centre it should not be possible to book an appointment in the first place, you should just turn up and take your place in the queue.

Pointless waste of time.
Exactly my point also!. Very misleading advertising..WALK IN should mean WALK IN & WAIT IN QUEUE SYSTEM, not this make an appointment rubbish!
[quote][p][bold]Hwicce[/bold] wrote: You may as well turn the walk-in centre into a GPs surgery. At least then no one will expect to be able to get in and see a Doctor. Both times I've walked-in I've been sent away as they had no "appointments". They should be reported to Trading Standards for misleading advertising. As it's a walk-in centre it should not be possible to book an appointment in the first place, you should just turn up and take your place in the queue. Pointless waste of time.[/p][/quote]Exactly my point also!. Very misleading advertising..WALK IN should mean WALK IN & WAIT IN QUEUE SYSTEM, not this make an appointment rubbish! anniej1054
  • Score: -1

12:32pm Thu 27 Mar 14

anniej1054 says...

danieled wrote:
Budweis-her wrote:
Fishy wrote:
Could they perhaps meet halfway and have the walk in facility evenings and weekends only? I've known people who have needed a Dr urgently at weekends and gone there rather than putting more pressure on A&E
Just because it's the weekend it doesn't mean you can't see a GP. There's an out of hours service that provides locum GPs. 111 is the new number. A&E is not for conditions that can be dealt with by a GP. Hopefully your friends that attended A&E for such matters at weekends got sent round to the out of hours.
I have used the out of hours service twice. The first time I waited six hours and arrived unconscious at hospital with pneumonia. That was before 111. Then I waited three hours another time, but that was not too serious.

Incidentally the company that kept me waiting for six hours was subsequently sacked for inefficiency - it was the same one which employed the German doctor who killed a patient with an overdose of morphine. That company is now running one third of the 111 service.
OMG! This does not instill any kind of confidence in this service!! Change it to a GP surgery where you know your doctor at least!! You could have died whilst waiting 6 hrs with pneumonia!!! These people are playing around with live's!!
[quote][p][bold]danieled[/bold] wrote: [quote][p][bold]Budweis-her[/bold] wrote: [quote][p][bold]Fishy[/bold] wrote: Could they perhaps meet halfway and have the walk in facility evenings and weekends only? I've known people who have needed a Dr urgently at weekends and gone there rather than putting more pressure on A&E[/p][/quote]Just because it's the weekend it doesn't mean you can't see a GP. There's an out of hours service that provides locum GPs. 111 is the new number. A&E is not for conditions that can be dealt with by a GP. Hopefully your friends that attended A&E for such matters at weekends got sent round to the out of hours.[/p][/quote]I have used the out of hours service twice. The first time I waited six hours and arrived unconscious at hospital with pneumonia. That was before 111. Then I waited three hours another time, but that was not too serious. Incidentally the company that kept me waiting for six hours was subsequently sacked for inefficiency - it was the same one which employed the German doctor who killed a patient with an overdose of morphine. That company is now running one third of the 111 service.[/p][/quote]OMG! This does not instill any kind of confidence in this service!! Change it to a GP surgery where you know your doctor at least!! You could have died whilst waiting 6 hrs with pneumonia!!! These people are playing around with live's!! anniej1054
  • Score: 0

12:37pm Thu 27 Mar 14

anniej1054 says...

lovelyjubbly wrote:
this will only increase the amount of unecessary vists to A & E. I thought they were trying to reduce this?????
A&E is for Accident & Emergency only!! Primary care is for other out of hours issue's, so changing this should not make a difference as long as people use the correct service & not clog up A&E for for issue's such as chest infections, rashes etc.
[quote][p][bold]lovelyjubbly[/bold] wrote: this will only increase the amount of unecessary vists to A & E. I thought they were trying to reduce this?????[/p][/quote]A&E is for Accident & Emergency only!! Primary care is for other out of hours issue's, so changing this should not make a difference as long as people use the correct service & not clog up A&E for for issue's such as chest infections, rashes etc. anniej1054
  • Score: 1

3:55pm Thu 27 Mar 14

lovelyjubbly says...

anniej1054 wrote:
lovelyjubbly wrote:
this will only increase the amount of unecessary vists to A & E. I thought they were trying to reduce this?????
A&E is for Accident & Emergency only!! Primary care is for other out of hours issue's, so changing this should not make a difference as long as people use the correct service & not clog up A&E for for issue's such as chest infections, rashes etc.
Point being people dont use it for the correct thing. That is why a walk in service is needed to stop people using A&E for trivial ailments that are not emergencies!
[quote][p][bold]anniej1054[/bold] wrote: [quote][p][bold]lovelyjubbly[/bold] wrote: this will only increase the amount of unecessary vists to A & E. I thought they were trying to reduce this?????[/p][/quote]A&E is for Accident & Emergency only!! Primary care is for other out of hours issue's, so changing this should not make a difference as long as people use the correct service & not clog up A&E for for issue's such as chest infections, rashes etc.[/p][/quote]Point being people dont use it for the correct thing. That is why a walk in service is needed to stop people using A&E for trivial ailments that are not emergencies! lovelyjubbly
  • Score: 1

6:21pm Thu 27 Mar 14

worcester man67 says...

Yet another failure created by Gordon Brown's Labour Party.
Yet another failure created by Gordon Brown's Labour Party. worcester man67
  • Score: 0

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