Worcester American diner faces opposition to late night bid

Detroit's in Worcester

Detroit's in Worcester

First published in News
Last updated
Worcester News: Tom Edwards by , Political Reporter

AN American-style diner in Worcester wants to extend into a late-night venue - by opening until 12.30 in the morning.

Detroit's, based at Jaguar House in Castle Street, is looking to expand its business by offering late-night entertainment.

Bosses of the popular restaurant have applied to Worcester City Council for permission to sell alcohol until midnight and stay open for an extra half hour beyond that to pull in more punters.

But your Worcester News can reveal how the move has already ran into opposition, with residents in nearby Severn Terrace and two councillors asking for it to be rejected.

At the moment the restaurant, which opened to much fanfare in 2011, closes at 9.30pm at the latest.

Owner Steve Castledine also wants to change an existing condition so customers can stay on the outside terrace until midnight.

The later opening hours has been out for consultation and after objections from councillors Lynn Denham and Jabba Riaz, backed by residents, a special meeting will now need to be staged to decide its fate.

Resident Max Nightingale, who lives in Severn Terrace, said: "We all like Worcester being alive, commercial and busy but there's places in the city centre which can accommodate this sort of thing very well.

"Once it opened up as a restaurant it has felt like we've got this perpetual barbecue smell all the time.

"The chap who lives next door must feel like he's having a hamburger every night."

Councillor Riaz said: "The restaurant sits right on the edge of a Conservation Area and there's residents very close by.

"If the hours are extended there's a risk of further noise and disturbance."

Both councillors have drafted a letter to the council's licensing team, saying the diner sits in a designated 'no alcohol zone'.

Mr Castledine was unavailable to comment but a member of staff at Detroit's said the intention was to expand the business's reach.

The diner, which overlooks Worcester Racecourse, offers authentic, typically over-sized American food and harks back to the 1950s, with themed decor inside.

A meeting of the city council's licensing sub-committee will now be arranged where a panel of councillors will be tasked with making a decision.

Comments (39)

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10:13pm Thu 8 May 14

Small Town says...

I know the situation of the restaurant well, and allowing clients to enjoy a glass of wine or a cold beer on a summers evening out on the terrace overlooking the racecourse until half past eleven or twelve o'clock seems entirely civilised.

Unfortunately an organised project of harassment, deformation and commercial attack against this employer by some of those who chose to live in the city centre terraced houses nearby is ongoing.

I know that legal action against the residents is a real consideration, especially as statutory powers supporting those who are victims of online attack and bullying improve. Simply Googling the reviews of the restaurant offers up enough evidence available by IP Address (cutting and damaging lies by contributors to tripAdvisor who only have a post history of 1). The jail sentence today for comments about the tragic case of the murder Leeds school teacher demonstrates how action against unacceptable online behaviour is being taken.

I wish this local entrepreneur the very best, their foresight in spotting a valuable location next to the expanding university development must be congratulated - I have faith that the council will support him growing his business too.
I know the situation of the restaurant well, and allowing clients to enjoy a glass of wine or a cold beer on a summers evening out on the terrace overlooking the racecourse until half past eleven or twelve o'clock seems entirely civilised. Unfortunately an organised project of harassment, deformation and commercial attack against this employer by some of those who chose to live in the city centre terraced houses nearby is ongoing. I know that legal action against the residents is a real consideration, especially as statutory powers supporting those who are victims of online attack and bullying improve. Simply Googling the reviews of the restaurant offers up enough evidence available by IP Address (cutting and damaging lies by contributors to tripAdvisor who only have a post history of 1). The jail sentence today for comments about the tragic case of the murder Leeds school teacher demonstrates how action against unacceptable online behaviour is being taken. I wish this local entrepreneur the very best, their foresight in spotting a valuable location next to the expanding university development must be congratulated - I have faith that the council will support him growing his business too. Small Town
  • Score: 22

12:32am Fri 9 May 14

Penfold192 says...

Are you seriously likening the unsavoury comments made about Anne Maguire to a Trip Advisor review about the quality of a burger?
Are you seriously likening the unsavoury comments made about Anne Maguire to a Trip Advisor review about the quality of a burger? Penfold192
  • Score: 8

1:44am Fri 9 May 14

CJH says...

Penfold192 wrote:
Are you seriously likening the unsavoury comments made about Anne Maguire to a Trip Advisor review about the quality of a burger?
Don't think Small Town was making a comparison, merely offering it as an example. Cannot see how you would read anything other than that into it. Unless you just like being offended. And the comments he refers to are not about the quality of a burger, nothing that trivial I'm afraid. There were numerous comments on this website about this diner when it opened, and honestly, a two year old could have made a better effort at the supposed 'complaints'. Freedom of speech is fine, as long as it's the truth.
[quote][p][bold]Penfold192[/bold] wrote: Are you seriously likening the unsavoury comments made about Anne Maguire to a Trip Advisor review about the quality of a burger?[/p][/quote]Don't think Small Town was making a comparison, merely offering it as an example. Cannot see how you would read anything other than that into it. Unless you just like being offended. And the comments he refers to are not about the quality of a burger, nothing that trivial I'm afraid. There were numerous comments on this website about this diner when it opened, and honestly, a two year old could have made a better effort at the supposed 'complaints'. Freedom of speech is fine, as long as it's the truth. CJH
  • Score: 6

7:45am Fri 9 May 14

truth must out says...

Probably the same 'NIMBYS' who campaigned against the Lap Dancing Club. If you choose to live in the city centre you must expect some kind of slight disruption.
Probably the same 'NIMBYS' who campaigned against the Lap Dancing Club. If you choose to live in the city centre you must expect some kind of slight disruption. truth must out
  • Score: 19

11:38am Fri 9 May 14

thesquirrel says...

Ah, it all makes sense now! My kids wanted to try out this diner but I put off doing it because of the TripAdvisor reviews. In the end I caved in and we went and had a great time and a lovely meal. I felt compelled to write a TripAdvisor review to put the record straight. Must eat there again soon.
Ah, it all makes sense now! My kids wanted to try out this diner but I put off doing it because of the TripAdvisor reviews. In the end I caved in and we went and had a great time and a lovely meal. I felt compelled to write a TripAdvisor review to put the record straight. Must eat there again soon. thesquirrel
  • Score: 17

12:37pm Fri 9 May 14

Marant says...

I went when this place had recently opened, thought it was quite expensive when I saw the menu but the food was excellent quality, service was great and so was the atmosphere and it all more than justified the cost. .

However, over the past year we noticed a gradual decline in food quality and when we last went six months or so ago we decided it wasn't worth it any more. The steaks had gone from being large, tender, high quality meat to small, tough and gristly. This was noted over two or three visits too, so wasn't a one off. It did make us wonder whether cost-cutting was going on to increase profits. The staff numbers seemed much lower as well, with service becoming really slow as a result (the servers were still good though, just overwhelmed).

I've never used trip advisor and don't live anywhere that would be affected by late night opening, and would merrily go back if the quality picked up again to justify the prices (I understand they had to set prices high as they weren't allowed to be a cheap student-focussed restaurant for some reason) Of course you've got to risk going back to find out if the quality has gone back up, or find some genuine reviews.
I went when this place had recently opened, thought it was quite expensive when I saw the menu but the food was excellent quality, service was great and so was the atmosphere and it all more than justified the cost. . However, over the past year we noticed a gradual decline in food quality and when we last went six months or so ago we decided it wasn't worth it any more. The steaks had gone from being large, tender, high quality meat to small, tough and gristly. This was noted over two or three visits too, so wasn't a one off. It did make us wonder whether cost-cutting was going on to increase profits. The staff numbers seemed much lower as well, with service becoming really slow as a result (the servers were still good though, just overwhelmed). I've never used trip advisor and don't live anywhere that would be affected by late night opening, and would merrily go back if the quality picked up again to justify the prices (I understand they had to set prices high as they weren't allowed to be a cheap student-focussed restaurant for some reason) Of course you've got to risk going back to find out if the quality has gone back up, or find some genuine reviews. Marant
  • Score: 5

1:58am Sat 10 May 14

Jabbadad says...

I fear that when customers who are quite happy to use outside facilities at night, are unaware of how noise travels. And I think that if there was to be a regular late night Barby, held by their neighbors it would NOT be okay.
One thing that goes together is noise and drink outdoors.
As to the comments that people should accept noise from entertainment premises in the City Centre, it should be recognised that this venue is NOT in the city centre, and the Houses nearbye were definately there before this building was converted from a car showroom into a Diner.
I have also used this Diner, and was more than happy with the venue and food. So if they want longer hours particularly for entertainment then it should be confined to indoors where they can address noise issues, which of course they cannot outside.
I fear that when customers who are quite happy to use outside facilities at night, are unaware of how noise travels. And I think that if there was to be a regular late night Barby, held by their neighbors it would NOT be okay. One thing that goes together is noise and drink outdoors. As to the comments that people should accept noise from entertainment premises in the City Centre, it should be recognised that this venue is NOT in the city centre, and the Houses nearbye were definately there before this building was converted from a car showroom into a Diner. I have also used this Diner, and was more than happy with the venue and food. So if they want longer hours particularly for entertainment then it should be confined to indoors where they can address noise issues, which of course they cannot outside. Jabbadad
  • Score: 6

9:10am Sat 10 May 14

brooksider says...

The license granted for the premises contained the conditions that restaurant stopped serving alcohol at 11pm and vacated the outdoor seating area by 10pm.
This was to protect the welfare of local residents.

Given that Detroit's can open to 11.30pm already but chooses to close at 9.30, it is clearly unprofitable to open after this time.

The premises already has a 'Cocktail Lounge' and advertises a two for one drinks promotion, despite saying they wouldn't.

By opening until 12.30 the market they are hoping to attract are people leaving the pubs in the City Centre, a group who are more prone to anti social behaviour.

The welfare of residents should come first.
The license granted for the premises contained the conditions that restaurant stopped serving alcohol at 11pm and vacated the outdoor seating area by 10pm. This was to protect the welfare of local residents. Given that Detroit's can open to 11.30pm already but chooses to close at 9.30, it is clearly unprofitable to open after this time. The premises already has a 'Cocktail Lounge' and advertises a two for one drinks promotion, despite saying they wouldn't. By opening until 12.30 the market they are hoping to attract are people leaving the pubs in the City Centre, a group who are more prone to anti social behaviour. The welfare of residents should come first. brooksider
  • Score: 7

12:28pm Sat 10 May 14

Jabbadad says...

Good balanced comment Brooksider.
Good balanced comment Brooksider. Jabbadad
  • Score: 5

3:27pm Sun 11 May 14

Perfman says...

"Unfortunately an organised project of harassment, deformation and commercial attack against this employer by some of those who chose to live in the city centre terraced houses nearby is ongoing."

It was a perfectly reasonable Garage before Detroit’s came along and they only got permission to convert to a restaurant based on agreeing the terms of their license. So it seems unduly unreasonable to now try and change those terms and impact the local residents who were all in there BEFORE Detroit’s......
"Unfortunately an organised project of harassment, deformation and commercial attack against this employer by some of those who chose to live in the city centre terraced houses nearby is ongoing." It was a perfectly reasonable Garage before Detroit’s came along and they only got permission to convert to a restaurant based on agreeing the terms of their license. So it seems unduly unreasonable to now try and change those terms and impact the local residents who were all in there BEFORE Detroit’s...... Perfman
  • Score: 8

8:52pm Sun 11 May 14

Jabbadad says...

I am sorry but you normally will get on the wrong side of neighbours when there are also changes in the noise emmitted from premisses that were probably originally licensed with restrictions for the protection of these residents. And usually the same customers will perhaps use this venue once a week / month while the neighbours could well have the same disturbances each trading evening.
One of the major problems in this country for disturbances are caused from those who attend licensed premisses, and chucking out time is the most volitile, noisy times for any licensed establishment. And I think that all late night drinlkers have been guilty of being a little or a lot noisier than if we visited a similar establishment during the daytime.
UK governments (And Richard UDDall) looking across the water at Europe, decided that we in the UK needed much longer, less restricted licensing Hours. What a big mistake, since it brought with it realms of recorded problems none less than the huge increase in related illness and violance from late night drinking, from both women and men. And it wasn't as though there weren't any examples for England to moniter, Scotland introduced longer hours way before us and suffered huge associated problems. But in the UK and here in Worcester we had comments saying we must have longer hours to save the industry, for night workers going home after their shift, to compete / be similar to Europe, and to make Worcester the Night Club Mecca of the Midlands. And for those who drink late into the night during a working week, next day, you should not consider driving, operating machinery, being responsible for another persons life / welfare.
And yes I do enjoy a drink, but a lot less than when younger and having more money. I started drinking when Mild Ale was One Shilling and Three Pence a pint and all pubs closed at 10 pm.
It''s not the 40p cans of low vol lagers from the supermarkets causing the problems, it's the longer opening hours and twenty / thirty / and even forty pounds a night drinking sessions which generates noisy people.
I'm off to have a half.
I am sorry but you normally will get on the wrong side of neighbours when there are also changes in the noise emmitted from premisses that were probably originally licensed with restrictions for the protection of these residents. And usually the same customers will perhaps use this venue once a week / month while the neighbours could well have the same disturbances each trading evening. One of the major problems in this country for disturbances are caused from those who attend licensed premisses, and chucking out time is the most volitile, noisy times for any licensed establishment. And I think that all late night drinlkers have been guilty of being a little or a lot noisier than if we visited a similar establishment during the daytime. UK governments (And Richard UDDall) looking across the water at Europe, decided that we in the UK needed much longer, less restricted licensing Hours. What a big mistake, since it brought with it realms of recorded problems none less than the huge increase in related illness and violance from late night drinking, from both women and men. And it wasn't as though there weren't any examples for England to moniter, Scotland introduced longer hours way before us and suffered huge associated problems. But in the UK and here in Worcester we had comments saying we must have longer hours to save the industry, for night workers going home after their shift, to compete / be similar to Europe, and to make Worcester the Night Club Mecca of the Midlands. And for those who drink late into the night during a working week, next day, you should not consider driving, operating machinery, being responsible for another persons life / welfare. And yes I do enjoy a drink, but a lot less than when younger and having more money. I started drinking when Mild Ale was One Shilling and Three Pence a pint and all pubs closed at 10 pm. It''s not the 40p cans of low vol lagers from the supermarkets causing the problems, it's the longer opening hours and twenty / thirty / and even forty pounds a night drinking sessions which generates noisy people. I'm off to have a half. Jabbadad
  • Score: 4

5:46pm Mon 12 May 14

Nortynorse says...

So I see that "KILLJOY " Denham has got her nose into some one elses business AGAIN!!!! She, as we all remember tried to stop the Lap/pole dancing club in The Butts.

And as for you Riaz, I don't know how you have got the right to an opinion, lets not talk about the illegal development at The Farmers Boy a relative of yours? and the amount of restaurants that stay open late in The Tything & Sidbury

Nuff Said
So I see that "KILLJOY " Denham has got her nose into some one elses business AGAIN!!!! She, as we all remember tried to stop the Lap/pole dancing club in The Butts. And as for you Riaz, I don't know how you have got the right to an opinion, lets not talk about the illegal development at The Farmers Boy a relative of yours? and the amount of restaurants that stay open late in The Tything & Sidbury Nuff Said Nortynorse
  • Score: -1

8:02pm Mon 12 May 14

The postie says...

Jabbadad wrote:
I fear that when customers who are quite happy to use outside facilities at night, are unaware of how noise travels. And I think that if there was to be a regular late night Barby, held by their neighbors it would NOT be okay.
One thing that goes together is noise and drink outdoors.
As to the comments that people should accept noise from entertainment premises in the City Centre, it should be recognised that this venue is NOT in the city centre, and the Houses nearbye were definately there before this building was converted from a car showroom into a Diner.
I have also used this Diner, and was more than happy with the venue and food. So if they want longer hours particularly for entertainment then it should be confined to indoors where they can address noise issues, which of course they cannot outside.
Let's be honest, the majority of people in Worcester know the owner of this establishment is an unsavoury character. After the failure of bossa nova and the pitiful attempts at an 80's festival in Upton, I honestly hope he runs out of money very soon.

I once visited this restaurant and explained we were eating with a type1 diabetic and I was assured service would be prompt.... An hour later I complained and was introduced to the 'owner' who attempted to explain that my complaint was falling on deaf ears because his wife was diabetic and an hour was a fair time to wait for a medium rare steak.He also explained his restaurant would be the talk of the town and other eateries could not come close to his quality. I quietly told him about ostlers across the road and walked away.

My point is though, that no one in Severn terrace complains about ostlers, because it is run well and tries to fit in with it's neighbours, where as detroits is a little bit like a clown at a funeral parlour.
[quote][p][bold]Jabbadad[/bold] wrote: I fear that when customers who are quite happy to use outside facilities at night, are unaware of how noise travels. And I think that if there was to be a regular late night Barby, held by their neighbors it would NOT be okay. One thing that goes together is noise and drink outdoors. As to the comments that people should accept noise from entertainment premises in the City Centre, it should be recognised that this venue is NOT in the city centre, and the Houses nearbye were definately there before this building was converted from a car showroom into a Diner. I have also used this Diner, and was more than happy with the venue and food. So if they want longer hours particularly for entertainment then it should be confined to indoors where they can address noise issues, which of course they cannot outside.[/p][/quote]Let's be honest, the majority of people in Worcester know the owner of this establishment is an unsavoury character. After the failure of bossa nova and the pitiful attempts at an 80's festival in Upton, I honestly hope he runs out of money very soon. I once visited this restaurant and explained we were eating with a type1 diabetic and I was assured service would be prompt.... An hour later I complained and was introduced to the 'owner' who attempted to explain that my complaint was falling on deaf ears because his wife was diabetic and an hour was a fair time to wait for a medium rare steak.He also explained his restaurant would be the talk of the town and other eateries could not come close to his quality. I quietly told him about ostlers across the road and walked away. My point is though, that no one in Severn terrace complains about ostlers, because it is run well and tries to fit in with it's neighbours, where as detroits is a little bit like a clown at a funeral parlour. The postie
  • Score: 6

8:52pm Mon 12 May 14

Small Town says...

The postie wrote:
Jabbadad wrote:
I fear that when customers who are quite happy to use outside facilities at night, are unaware of how noise travels. And I think that if there was to be a regular late night Barby, held by their neighbors it would NOT be okay.
One thing that goes together is noise and drink outdoors.
As to the comments that people should accept noise from entertainment premises in the City Centre, it should be recognised that this venue is NOT in the city centre, and the Houses nearbye were definately there before this building was converted from a car showroom into a Diner.
I have also used this Diner, and was more than happy with the venue and food. So if they want longer hours particularly for entertainment then it should be confined to indoors where they can address noise issues, which of course they cannot outside.
Let's be honest, the majority of people in Worcester know the owner of this establishment is an unsavoury character. After the failure of bossa nova and the pitiful attempts at an 80's festival in Upton, I honestly hope he runs out of money very soon.

I once visited this restaurant and explained we were eating with a type1 diabetic and I was assured service would be prompt.... An hour later I complained and was introduced to the 'owner' who attempted to explain that my complaint was falling on deaf ears because his wife was diabetic and an hour was a fair time to wait for a medium rare steak.He also explained his restaurant would be the talk of the town and other eateries could not come close to his quality. I quietly told him about ostlers across the road and walked away.

My point is though, that no one in Severn terrace complains about ostlers, because it is run well and tries to fit in with it's neighbours, where as detroits is a little bit like a clown at a funeral parlour.
In relation to your last sentence The Postie, I would have thought that the burger bar / greasy spoon cafe that you describe with a shabby attitude towards customer service would be ideally situated next to the back to back terraced housing stock of its neighbours.

I'd go as far to suggest that your small minded description of the owner explains why you're stooped sorting mail whilst he's running a successful business offering employment to others. Bossa Nova chose not to renew its lease because of the illegal activities of a handful of 'big time charlie's' we'll know in the West Midlands club and bar scene.
[quote][p][bold]The postie[/bold] wrote: [quote][p][bold]Jabbadad[/bold] wrote: I fear that when customers who are quite happy to use outside facilities at night, are unaware of how noise travels. And I think that if there was to be a regular late night Barby, held by their neighbors it would NOT be okay. One thing that goes together is noise and drink outdoors. As to the comments that people should accept noise from entertainment premises in the City Centre, it should be recognised that this venue is NOT in the city centre, and the Houses nearbye were definately there before this building was converted from a car showroom into a Diner. I have also used this Diner, and was more than happy with the venue and food. So if they want longer hours particularly for entertainment then it should be confined to indoors where they can address noise issues, which of course they cannot outside.[/p][/quote]Let's be honest, the majority of people in Worcester know the owner of this establishment is an unsavoury character. After the failure of bossa nova and the pitiful attempts at an 80's festival in Upton, I honestly hope he runs out of money very soon. I once visited this restaurant and explained we were eating with a type1 diabetic and I was assured service would be prompt.... An hour later I complained and was introduced to the 'owner' who attempted to explain that my complaint was falling on deaf ears because his wife was diabetic and an hour was a fair time to wait for a medium rare steak.He also explained his restaurant would be the talk of the town and other eateries could not come close to his quality. I quietly told him about ostlers across the road and walked away. My point is though, that no one in Severn terrace complains about ostlers, because it is run well and tries to fit in with it's neighbours, where as detroits is a little bit like a clown at a funeral parlour.[/p][/quote]In relation to your last sentence The Postie, I would have thought that the burger bar / greasy spoon cafe that you describe with a shabby attitude towards customer service would be ideally situated next to the back to back terraced housing stock of its neighbours. I'd go as far to suggest that your small minded description of the owner explains why you're stooped sorting mail whilst he's running a successful business offering employment to others. Bossa Nova chose not to renew its lease because of the illegal activities of a handful of 'big time charlie's' we'll know in the West Midlands club and bar scene. Small Town
  • Score: -6

8:52pm Mon 12 May 14

Small Town says...

The postie wrote:
Jabbadad wrote:
I fear that when customers who are quite happy to use outside facilities at night, are unaware of how noise travels. And I think that if there was to be a regular late night Barby, held by their neighbors it would NOT be okay.
One thing that goes together is noise and drink outdoors.
As to the comments that people should accept noise from entertainment premises in the City Centre, it should be recognised that this venue is NOT in the city centre, and the Houses nearbye were definately there before this building was converted from a car showroom into a Diner.
I have also used this Diner, and was more than happy with the venue and food. So if they want longer hours particularly for entertainment then it should be confined to indoors where they can address noise issues, which of course they cannot outside.
Let's be honest, the majority of people in Worcester know the owner of this establishment is an unsavoury character. After the failure of bossa nova and the pitiful attempts at an 80's festival in Upton, I honestly hope he runs out of money very soon.

I once visited this restaurant and explained we were eating with a type1 diabetic and I was assured service would be prompt.... An hour later I complained and was introduced to the 'owner' who attempted to explain that my complaint was falling on deaf ears because his wife was diabetic and an hour was a fair time to wait for a medium rare steak.He also explained his restaurant would be the talk of the town and other eateries could not come close to his quality. I quietly told him about ostlers across the road and walked away.

My point is though, that no one in Severn terrace complains about ostlers, because it is run well and tries to fit in with it's neighbours, where as detroits is a little bit like a clown at a funeral parlour.
In relation to your last sentence The Postie, I would have thought that the burger bar / greasy spoon cafe that you describe with a shabby attitude towards customer service would be ideally situated next to the back to back terraced housing stock of its neighbours.

I'd go as far to suggest that your small minded description of the owner explains why you're stooped sorting mail whilst he's running a successful business offering employment to others. Bossa Nova chose not to renew its lease because of the illegal activities of a handful of 'big time charlie's' well known in the West Midlands club and bar scene.
[quote][p][bold]The postie[/bold] wrote: [quote][p][bold]Jabbadad[/bold] wrote: I fear that when customers who are quite happy to use outside facilities at night, are unaware of how noise travels. And I think that if there was to be a regular late night Barby, held by their neighbors it would NOT be okay. One thing that goes together is noise and drink outdoors. As to the comments that people should accept noise from entertainment premises in the City Centre, it should be recognised that this venue is NOT in the city centre, and the Houses nearbye were definately there before this building was converted from a car showroom into a Diner. I have also used this Diner, and was more than happy with the venue and food. So if they want longer hours particularly for entertainment then it should be confined to indoors where they can address noise issues, which of course they cannot outside.[/p][/quote]Let's be honest, the majority of people in Worcester know the owner of this establishment is an unsavoury character. After the failure of bossa nova and the pitiful attempts at an 80's festival in Upton, I honestly hope he runs out of money very soon. I once visited this restaurant and explained we were eating with a type1 diabetic and I was assured service would be prompt.... An hour later I complained and was introduced to the 'owner' who attempted to explain that my complaint was falling on deaf ears because his wife was diabetic and an hour was a fair time to wait for a medium rare steak.He also explained his restaurant would be the talk of the town and other eateries could not come close to his quality. I quietly told him about ostlers across the road and walked away. My point is though, that no one in Severn terrace complains about ostlers, because it is run well and tries to fit in with it's neighbours, where as detroits is a little bit like a clown at a funeral parlour.[/p][/quote]In relation to your last sentence The Postie, I would have thought that the burger bar / greasy spoon cafe that you describe with a shabby attitude towards customer service would be ideally situated next to the back to back terraced housing stock of its neighbours. I'd go as far to suggest that your small minded description of the owner explains why you're stooped sorting mail whilst he's running a successful business offering employment to others. Bossa Nova chose not to renew its lease because of the illegal activities of a handful of 'big time charlie's' well known in the West Midlands club and bar scene. Small Town
  • Score: -8

9:05pm Mon 12 May 14

CJH says...

That's a very large chip on your shoulder The postie. As for your statement about the owner's character, I hope you have proof, because if it was me I'd be consulting a libel lawyer right now. I doubt 'the majority' of people in Worcester have ever heard of him. Any other gross exaggerations you want to share? And what exactly is your real agenda? You seem to have joined our happy little community just to have a go at this diner. How odd, that's exactly what happened when they first opened.
That's a very large chip on your shoulder The postie. As for your statement about the owner's character, I hope you have proof, because if it was me I'd be consulting a libel lawyer right now. I doubt 'the majority' of people in Worcester have ever heard of him. Any other gross exaggerations you want to share? And what exactly is your real agenda? You seem to have joined our happy little community just to have a go at this diner. How odd, that's exactly what happened when they first opened. CJH
  • Score: 1

8:18am Tue 13 May 14

The postie says...

I suppose everyone who has posted their opinion on trip advisor should also find themselves a good lawyer!
I suppose everyone who has posted their opinion on trip advisor should also find themselves a good lawyer! The postie
  • Score: 4

9:03am Tue 13 May 14

CJH says...

The postie wrote:
I suppose everyone who has posted their opinion on trip advisor should also find themselves a good lawyer!
If what they have written is not true, yes. Not going to tell us why you've really commented here then? Shame.
[quote][p][bold]The postie[/bold] wrote: I suppose everyone who has posted their opinion on trip advisor should also find themselves a good lawyer![/p][/quote]If what they have written is not true, yes. Not going to tell us why you've really commented here then? Shame. CJH
  • Score: -1

9:06am Tue 13 May 14

EconoXL says...

The postie wrote:
I suppose everyone who has posted their opinion on trip advisor should also find themselves a good lawyer!
There must be a lot of people living in Severn Terrace if all of those negative reviews are fake. Sounds more like someone at Detroits is a little bit in denial about the quality of their restaurant.
[quote][p][bold]The postie[/bold] wrote: I suppose everyone who has posted their opinion on trip advisor should also find themselves a good lawyer![/p][/quote]There must be a lot of people living in Severn Terrace if all of those negative reviews are fake. Sounds more like someone at Detroits is a little bit in denial about the quality of their restaurant. EconoXL
  • Score: 4

10:50am Tue 13 May 14

EconoXL says...

CJH wrote:
The postie wrote:
I suppose everyone who has posted their opinion on trip advisor should also find themselves a good lawyer!
If what they have written is not true, yes. Not going to tell us why you've really commented here then? Shame.
I'd find it utterly hilarious if the owners started taking people to court over reviews on trip advisor. They'll need veru very deep pockets.

Of course they'll have to get a court order to ascertain who these people are in the first place.
[quote][p][bold]CJH[/bold] wrote: [quote][p][bold]The postie[/bold] wrote: I suppose everyone who has posted their opinion on trip advisor should also find themselves a good lawyer![/p][/quote]If what they have written is not true, yes. Not going to tell us why you've really commented here then? Shame.[/p][/quote]I'd find it utterly hilarious if the owners started taking people to court over reviews on trip advisor. They'll need veru very deep pockets. Of course they'll have to get a court order to ascertain who these people are in the first place. EconoXL
  • Score: 2

2:01pm Tue 13 May 14

poontangy says...

CJH wrote:
The postie wrote:
I suppose everyone who has posted their opinion on trip advisor should also find themselves a good lawyer!
If what they have written is not true, yes. Not going to tell us why you've really commented here then? Shame.
What is your problem CJH? Its called freedom of opinion. If you do not agree with someone then debate against it not warn them about liable consequencies.
[quote][p][bold]CJH[/bold] wrote: [quote][p][bold]The postie[/bold] wrote: I suppose everyone who has posted their opinion on trip advisor should also find themselves a good lawyer![/p][/quote]If what they have written is not true, yes. Not going to tell us why you've really commented here then? Shame.[/p][/quote]What is your problem CJH? Its called freedom of opinion. If you do not agree with someone then debate against it not warn them about liable consequencies. poontangy
  • Score: 4

2:01pm Tue 13 May 14

poontangy says...

CJH wrote:
The postie wrote:
I suppose everyone who has posted their opinion on trip advisor should also find themselves a good lawyer!
If what they have written is not true, yes. Not going to tell us why you've really commented here then? Shame.
What is your problem CJH? Its called freedom of opinion. If you do not agree with someone then debate against it not warn them about liable consequencies.
[quote][p][bold]CJH[/bold] wrote: [quote][p][bold]The postie[/bold] wrote: I suppose everyone who has posted their opinion on trip advisor should also find themselves a good lawyer![/p][/quote]If what they have written is not true, yes. Not going to tell us why you've really commented here then? Shame.[/p][/quote]What is your problem CJH? Its called freedom of opinion. If you do not agree with someone then debate against it not warn them about liable consequencies. poontangy
  • Score: 2

2:28pm Tue 13 May 14

CJH says...

poontangy wrote:
CJH wrote:
The postie wrote:
I suppose everyone who has posted their opinion on trip advisor should also find themselves a good lawyer!
If what they have written is not true, yes. Not going to tell us why you've really commented here then? Shame.
What is your problem CJH? Its called freedom of opinion. If you do not agree with someone then debate against it not warn them about liable consequencies.
Opinion and libel not the same at all. But you know that don't you. I've seen some of your other 'work'.
[quote][p][bold]poontangy[/bold] wrote: [quote][p][bold]CJH[/bold] wrote: [quote][p][bold]The postie[/bold] wrote: I suppose everyone who has posted their opinion on trip advisor should also find themselves a good lawyer![/p][/quote]If what they have written is not true, yes. Not going to tell us why you've really commented here then? Shame.[/p][/quote]What is your problem CJH? Its called freedom of opinion. If you do not agree with someone then debate against it not warn them about liable consequencies.[/p][/quote]Opinion and libel not the same at all. But you know that don't you. I've seen some of your other 'work'. CJH
  • Score: 0

3:19pm Tue 13 May 14

katielast85 says...

This is hilarious. Let me just remind everyone of the phrase 'you can't polish a turd'. Why not try sorting out the food and actually serve decent American food instead of cheap tasting crap?
The residents of Severn Terrace have lovely homes which constantly stink of burgers, I doubt they want drunk idiots adding to the list. They're completely within their right to oppose this.
Oh and by the way, Malteasers and the makers of Friends, and all the other images you've pulled off Google, may have something to say about your advertising techniques...
This is hilarious. Let me just remind everyone of the phrase 'you can't polish a turd'. Why not try sorting out the food and actually serve decent American food instead of cheap tasting crap? The residents of Severn Terrace have lovely homes which constantly stink of burgers, I doubt they want drunk idiots adding to the list. They're completely within their right to oppose this. Oh and by the way, Malteasers and the makers of Friends, and all the other images you've pulled off Google, may have something to say about your advertising techniques... katielast85
  • Score: 4

4:22pm Tue 13 May 14

poontangy says...

CJH wrote:
poontangy wrote:
CJH wrote:
The postie wrote:
I suppose everyone who has posted their opinion on trip advisor should also find themselves a good lawyer!
If what they have written is not true, yes. Not going to tell us why you've really commented here then? Shame.
What is your problem CJH? Its called freedom of opinion. If you do not agree with someone then debate against it not warn them about liable consequencies.
Opinion and libel not the same at all. But you know that don't you. I've seen some of your other 'work'.
Your comments are utter tosh. Opinion or a statement of fact? Try proving one or the other. What makes something libel is primarily how expensive your lawer is. Ask piers morgan.
[quote][p][bold]CJH[/bold] wrote: [quote][p][bold]poontangy[/bold] wrote: [quote][p][bold]CJH[/bold] wrote: [quote][p][bold]The postie[/bold] wrote: I suppose everyone who has posted their opinion on trip advisor should also find themselves a good lawyer![/p][/quote]If what they have written is not true, yes. Not going to tell us why you've really commented here then? Shame.[/p][/quote]What is your problem CJH? Its called freedom of opinion. If you do not agree with someone then debate against it not warn them about liable consequencies.[/p][/quote]Opinion and libel not the same at all. But you know that don't you. I've seen some of your other 'work'.[/p][/quote]Your comments are utter tosh. Opinion or a statement of fact? Try proving one or the other. What makes something libel is primarily how expensive your lawer is. Ask piers morgan. poontangy
  • Score: 0

5:10pm Tue 13 May 14

Perfman says...

Small Town wrote:
The postie wrote:
Jabbadad wrote:
I fear that when customers who are quite happy to use outside facilities at night, are unaware of how noise travels. And I think that if there was to be a regular late night Barby, held by their neighbors it would NOT be okay.
One thing that goes together is noise and drink outdoors.
As to the comments that people should accept noise from entertainment premises in the City Centre, it should be recognised that this venue is NOT in the city centre, and the Houses nearbye were definately there before this building was converted from a car showroom into a Diner.
I have also used this Diner, and was more than happy with the venue and food. So if they want longer hours particularly for entertainment then it should be confined to indoors where they can address noise issues, which of course they cannot outside.
Let's be honest, the majority of people in Worcester know the owner of this establishment is an unsavoury character. After the failure of bossa nova and the pitiful attempts at an 80's festival in Upton, I honestly hope he runs out of money very soon.

I once visited this restaurant and explained we were eating with a type1 diabetic and I was assured service would be prompt.... An hour later I complained and was introduced to the 'owner' who attempted to explain that my complaint was falling on deaf ears because his wife was diabetic and an hour was a fair time to wait for a medium rare steak.He also explained his restaurant would be the talk of the town and other eateries could not come close to his quality. I quietly told him about ostlers across the road and walked away.

My point is though, that no one in Severn terrace complains about ostlers, because it is run well and tries to fit in with it's neighbours, where as detroits is a little bit like a clown at a funeral parlour.
In relation to your last sentence The Postie, I would have thought that the burger bar / greasy spoon cafe that you describe with a shabby attitude towards customer service would be ideally situated next to the back to back terraced housing stock of its neighbours.

I'd go as far to suggest that your small minded description of the owner explains why you're stooped sorting mail whilst he's running a successful business offering employment to others. Bossa Nova chose not to renew its lease because of the illegal activities of a handful of 'big time charlie's' well known in the West Midlands club and bar scene.
"ideally situated next to the back to back terraced housing stock "

Are you for real Small Town - get on goole maps and have a REAL look at the propteties boarder this diner before posting such a &^£$%^% comment.....
[quote][p][bold]Small Town[/bold] wrote: [quote][p][bold]The postie[/bold] wrote: [quote][p][bold]Jabbadad[/bold] wrote: I fear that when customers who are quite happy to use outside facilities at night, are unaware of how noise travels. And I think that if there was to be a regular late night Barby, held by their neighbors it would NOT be okay. One thing that goes together is noise and drink outdoors. As to the comments that people should accept noise from entertainment premises in the City Centre, it should be recognised that this venue is NOT in the city centre, and the Houses nearbye were definately there before this building was converted from a car showroom into a Diner. I have also used this Diner, and was more than happy with the venue and food. So if they want longer hours particularly for entertainment then it should be confined to indoors where they can address noise issues, which of course they cannot outside.[/p][/quote]Let's be honest, the majority of people in Worcester know the owner of this establishment is an unsavoury character. After the failure of bossa nova and the pitiful attempts at an 80's festival in Upton, I honestly hope he runs out of money very soon. I once visited this restaurant and explained we were eating with a type1 diabetic and I was assured service would be prompt.... An hour later I complained and was introduced to the 'owner' who attempted to explain that my complaint was falling on deaf ears because his wife was diabetic and an hour was a fair time to wait for a medium rare steak.He also explained his restaurant would be the talk of the town and other eateries could not come close to his quality. I quietly told him about ostlers across the road and walked away. My point is though, that no one in Severn terrace complains about ostlers, because it is run well and tries to fit in with it's neighbours, where as detroits is a little bit like a clown at a funeral parlour.[/p][/quote]In relation to your last sentence The Postie, I would have thought that the burger bar / greasy spoon cafe that you describe with a shabby attitude towards customer service would be ideally situated next to the back to back terraced housing stock of its neighbours. I'd go as far to suggest that your small minded description of the owner explains why you're stooped sorting mail whilst he's running a successful business offering employment to others. Bossa Nova chose not to renew its lease because of the illegal activities of a handful of 'big time charlie's' well known in the West Midlands club and bar scene.[/p][/quote]"ideally situated next to the back to back terraced housing stock " Are you for real Small Town - get on goole maps and have a REAL look at the propteties boarder this diner before posting such a &^£$%^% comment..... Perfman
  • Score: 0

6:01pm Tue 13 May 14

imustbeoldiwearacap says...

As others have said - permission for the change of use from car showroom to restaurant was based on certain criteria being met - the most important for the local residents being the opening hours. It looks a tad disingenous of the owners to seek to change these restrictions now (perhaps it was their intention all the time?) And the residents of Severn Terrace and Easy Row were there long before Detroits opened!
As others have said - permission for the change of use from car showroom to restaurant was based on certain criteria being met - the most important for the local residents being the opening hours. It looks a tad disingenous of the owners to seek to change these restrictions now (perhaps it was their intention all the time?) And the residents of Severn Terrace and Easy Row were there long before Detroits opened! imustbeoldiwearacap
  • Score: 6

7:33pm Tue 13 May 14

garysparrow says...

I think it would mak a great nite outdoor eatery especially in the summer that where promised, the local residents are just old fuddy duddies who never want change, change is good.
I think it would mak a great nite outdoor eatery especially in the summer that where promised, the local residents are just old fuddy duddies who never want change, change is good. garysparrow
  • Score: -4

10:31am Wed 14 May 14

MJI says...

I have come across the owner a couple of times, loud and brash, and the first time he upset my daughter.

That was 6 years ago and she has not forgotten.

A hint, don't badmouth children playing sports, also team sports are more than your daughter.
I have come across the owner a couple of times, loud and brash, and the first time he upset my daughter. That was 6 years ago and she has not forgotten. A hint, don't badmouth children playing sports, also team sports are more than your daughter. MJI
  • Score: 0

8:29pm Wed 14 May 14

MJI says...

MJI wrote:
I have come across the owner a couple of times, loud and brash, and the first time he upset my daughter.

That was 6 years ago and she has not forgotten.

A hint, don't badmouth children playing sports, also team sports are more than your daughter.
Found out not the chap in the article but another backer
[quote][p][bold]MJI[/bold] wrote: I have come across the owner a couple of times, loud and brash, and the first time he upset my daughter. That was 6 years ago and she has not forgotten. A hint, don't badmouth children playing sports, also team sports are more than your daughter.[/p][/quote]Found out not the chap in the article but another backer MJI
  • Score: 1

9:54pm Wed 14 May 14

Perfman says...

garysparrow wrote:
I think it would mak a great nite outdoor eatery especially in the summer that where promised, the local residents are just old fuddy duddies who never want change, change is good.
Tell me where you are and I'll look for permission to open a night club with open drinking spaces plus loud music to 1am right next to you. Lets see if you would be so willing then?
[quote][p][bold]garysparrow[/bold] wrote: I think it would mak a great nite outdoor eatery especially in the summer that where promised, the local residents are just old fuddy duddies who never want change, change is good.[/p][/quote]Tell me where you are and I'll look for permission to open a night club with open drinking spaces plus loud music to 1am right next to you. Lets see if you would be so willing then? Perfman
  • Score: 1

10:37pm Wed 14 May 14

Jabbadad says...

That's about the best choice perfman. Don't think you would get many takers apart from some of the idiots who pop on here now and again.
That's about the best choice perfman. Don't think you would get many takers apart from some of the idiots who pop on here now and again. Jabbadad
  • Score: -2

9:02am Thu 15 May 14

sigh12 says...

The place is hardly a night club is it? perhaps a compromise could be reached by having a closing time of 11pm? 930pm does seem a rather early closing time for a restaurant. Its the city centre for heavens sake. As for the people living nearby, well if they close the place I guess they would just go back to sniffing the diesel and petrol fumes from the very busy road, and the occasional whiff of horse s**t wafting over from pitchcroft.....
The place is hardly a night club is it? perhaps a compromise could be reached by having a closing time of 11pm? 930pm does seem a rather early closing time for a restaurant. Its the city centre for heavens sake. As for the people living nearby, well if they close the place I guess they would just go back to sniffing the diesel and petrol fumes from the very busy road, and the occasional whiff of horse s**t wafting over from pitchcroft..... sigh12
  • Score: -1

9:17am Thu 15 May 14

Jabbadad says...

sigh12 what a stupid and selfiish posting.. I hope somone comes and builds / opens a pub or diner next door / close to you.
sigh12 what a stupid and selfiish posting.. I hope somone comes and builds / opens a pub or diner next door / close to you. Jabbadad
  • Score: -2

12:59pm Thu 15 May 14

redman14 says...

well said sigh12, though don't forget the diesel fumes and ear drum insulting noise from the fairgrounds when they arrive!!
well said sigh12, though don't forget the diesel fumes and ear drum insulting noise from the fairgrounds when they arrive!! redman14
  • Score: 0

1:05pm Thu 15 May 14

sigh12 says...

Jabbadad wrote:
sigh12 what a stupid and selfiish posting.. I hope somone comes and builds / opens a pub or diner next door / close to you.
Me too ! Then I wont have to go far for my evening entertainment!
[quote][p][bold]Jabbadad[/bold] wrote: sigh12 what a stupid and selfiish posting.. I hope somone comes and builds / opens a pub or diner next door / close to you.[/p][/quote]Me too ! Then I wont have to go far for my evening entertainment! sigh12
  • Score: 2

1:58pm Thu 15 May 14

brooksider says...

sigh12 wrote:
The place is hardly a night club is it? perhaps a compromise could be reached by having a closing time of 11pm? 930pm does seem a rather early closing time for a restaurant. Its the city centre for heavens sake. As for the people living nearby, well if they close the place I guess they would just go back to sniffing the diesel and petrol fumes from the very busy road, and the occasional whiff of horse s**t wafting over from pitchcroft.....
Not the brightest are you?
They have already got an 11:30pm closing time, the only reason it closes earlier is because it isn't profitable to stay open later.

Turning it into a 'cafe bar' that is open until 12:30pm is to turn it into a drinking establishment and not a family oriented restaurant.

Got it now?
[quote][p][bold]sigh12[/bold] wrote: The place is hardly a night club is it? perhaps a compromise could be reached by having a closing time of 11pm? 930pm does seem a rather early closing time for a restaurant. Its the city centre for heavens sake. As for the people living nearby, well if they close the place I guess they would just go back to sniffing the diesel and petrol fumes from the very busy road, and the occasional whiff of horse s**t wafting over from pitchcroft.....[/p][/quote]Not the brightest are you? They have already got an 11:30pm closing time, the only reason it closes earlier is because it isn't profitable to stay open later. Turning it into a 'cafe bar' that is open until 12:30pm is to turn it into a drinking establishment and not a family oriented restaurant. Got it now? brooksider
  • Score: 5

9:27pm Thu 15 May 14

Small Town says...

I agree with you all.
I agree with you all. Small Town
  • Score: 0

8:23am Fri 30 May 14

iamthebinman says...

Jabbadad wrote:
I am sorry but you normally will get on the wrong side of neighbours when there are also changes in the noise emmitted from premisses that were probably originally licensed with restrictions for the protection of these residents. And usually the same customers will perhaps use this venue once a week / month while the neighbours could well have the same disturbances each trading evening.
One of the major problems in this country for disturbances are caused from those who attend licensed premisses, and chucking out time is the most volitile, noisy times for any licensed establishment. And I think that all late night drinlkers have been guilty of being a little or a lot noisier than if we visited a similar establishment during the daytime.
UK governments (And Richard UDDall) looking across the water at Europe, decided that we in the UK needed much longer, less restricted licensing Hours. What a big mistake, since it brought with it realms of recorded problems none less than the huge increase in related illness and violance from late night drinking, from both women and men. And it wasn't as though there weren't any examples for England to moniter, Scotland introduced longer hours way before us and suffered huge associated problems. But in the UK and here in Worcester we had comments saying we must have longer hours to save the industry, for night workers going home after their shift, to compete / be similar to Europe, and to make Worcester the Night Club Mecca of the Midlands. And for those who drink late into the night during a working week, next day, you should not consider driving, operating machinery, being responsible for another persons life / welfare.
And yes I do enjoy a drink, but a lot less than when younger and having more money. I started drinking when Mild Ale was One Shilling and Three Pence a pint and all pubs closed at 10 pm.
It''s not the 40p cans of low vol lagers from the supermarkets causing the problems, it's the longer opening hours and twenty / thirty / and even forty pounds a night drinking sessions which generates noisy people.
I'm off to have a half.
Sorry, can't agree. In the 90's most towns in Britian and Ireland were like battle zones around 11.30 on Friday and Saturday nights at kicking out times. Especially towns that didn't have nightclubs simply because there were so many people hanging about because they were not ready to go home. It is nowhere near as bad now. And this was a generation of kids with Golf GTIs and Renault 5 Turbos thrashing them through the towns.

Happy days!
[quote][p][bold]Jabbadad[/bold] wrote: I am sorry but you normally will get on the wrong side of neighbours when there are also changes in the noise emmitted from premisses that were probably originally licensed with restrictions for the protection of these residents. And usually the same customers will perhaps use this venue once a week / month while the neighbours could well have the same disturbances each trading evening. One of the major problems in this country for disturbances are caused from those who attend licensed premisses, and chucking out time is the most volitile, noisy times for any licensed establishment. And I think that all late night drinlkers have been guilty of being a little or a lot noisier than if we visited a similar establishment during the daytime. UK governments (And Richard UDDall) looking across the water at Europe, decided that we in the UK needed much longer, less restricted licensing Hours. What a big mistake, since it brought with it realms of recorded problems none less than the huge increase in related illness and violance from late night drinking, from both women and men. And it wasn't as though there weren't any examples for England to moniter, Scotland introduced longer hours way before us and suffered huge associated problems. But in the UK and here in Worcester we had comments saying we must have longer hours to save the industry, for night workers going home after their shift, to compete / be similar to Europe, and to make Worcester the Night Club Mecca of the Midlands. And for those who drink late into the night during a working week, next day, you should not consider driving, operating machinery, being responsible for another persons life / welfare. And yes I do enjoy a drink, but a lot less than when younger and having more money. I started drinking when Mild Ale was One Shilling and Three Pence a pint and all pubs closed at 10 pm. It''s not the 40p cans of low vol lagers from the supermarkets causing the problems, it's the longer opening hours and twenty / thirty / and even forty pounds a night drinking sessions which generates noisy people. I'm off to have a half.[/p][/quote]Sorry, can't agree. In the 90's most towns in Britian and Ireland were like battle zones around 11.30 on Friday and Saturday nights at kicking out times. Especially towns that didn't have nightclubs simply because there were so many people hanging about because they were not ready to go home. It is nowhere near as bad now. And this was a generation of kids with Golf GTIs and Renault 5 Turbos thrashing them through the towns. Happy days! iamthebinman
  • Score: 0

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