Great-grandmother from Worcester calls for halt to walk-in centre closure

PLEA: 85-year-old great grandmother Audrey Hobbs is against the closure of the Farrier Street walk-in centre.

PLEA: 85-year-old great grandmother Audrey Hobbs is against the closure of the Farrier Street walk-in centre.

First published in News

A GREAT-grandmother who credits Worcester’s walk-in health centre with saving her life has called for the closure of the facility to be halted.

When 85-year-old Audrey Hobbs visited the centre, in Farrier Street, last year with a pain in her chest, staff realised she was suffering a heart attack and called an ambulance.

Mrs Hobbs has hit out at an announcement made earlier this month that the centre would close to walk-in patients in August as part of an extensive revamp of urgent care services in the county.

It will remain open as a GP surgery to registered patients.

Mrs Hobbs, of Springfield Road, Worcester, said she began to feel unwell and visited Lloyds Pharmacy in St Peter’s Drive, where she was advised to visit the centre.

“They saw me quickly and diagnosed me with a heart attack and called an ambulance right away,” she said.

“Thankfully it all worked out well.”

Mrs Hobbs was treated at Worcestershire Royal Hospital and made a full recovery, which she puts down in no small part to the quick thinking of the centre’s staff.

“I’m so glad they were there – they saved my life,” she said. “I’m very lucky I’m still here today.

“If I hadn’t gone there I don’t know what would have happened.

“I wish they wouldn’t close the centre, we need it in Worcester.”

Mrs Hobbs contacted your Worcester News after reading our front page story from Tuesday, July 22 about Jenny Willis, who visited the centre in April 2011 after she was unable to see her doctor and was diagnosed with a potentially fatal bleed on the brain.

The closure of the centre is part of the multi-agency Worcestershire Urgent Care Strategy, with health bosses claiming it had become so busy the walk-in element had become difficult to sustain.

A new urgent care centre is also due to be set up at Worcestershire Royal Hospital as part of the strategy, which health bosses claim will make the walk-in centre redundant.

When the closure was confirmed Anthony Kelly, chairman of the NHS South Worcester CCG, said: “This is not a cost-cutting exercise.

The funding for the walk-in service is going to be reinvested back into local health services.

“We believe that developments like the Urgent Care Centre in Worcester and greater role for Minor Injury Units will be a much more effective use of NHS resources and will help with some of the challenges we currently face such as reducing the pressure on our busy A&E department in Worcester.”

But critics, including shadow health secretary Andy Burnham and Labour’s parliamentary candidate for Worcester Cllr Joy Squires, say the closure will put additional pressure on the Royal’s already-stretched A&E department.

Comments (2)

Please log in to enable comment sorting

11:50pm Wed 30 Jul 14

gingernut12 says...

I know let's close the service and send everyone to an already over stretched a&e, I have used the service several times. I must admit it could do with a few changes being made but it's a good concept!
I know let's close the service and send everyone to an already over stretched a&e, I have used the service several times. I must admit it could do with a few changes being made but it's a good concept! gingernut12
  • Score: 2

12:43pm Thu 31 Jul 14

vertis43ad says...

ITS easy for highly paid bureaucrats to close such facilities It is unlikely that THEY will ever need facilities such as these .I suspect all their All their health care is privately financed by YOU the people .Their waiting time for appointments is minimal. GP. consultation certainly Mr &Mrs important , come now . See a consultant . We may be able to fit you in tomorrow. need an operation , a few days maybe a week if unlucky. NONSENSE you may say? DO not close this facility it is taking some of the strain off our A&E. In fact there is a large notice behind reception at WRI A&E reception directing the public to the centre . Further in the day & age we have large transient populations, not least students but holidaymakers, casual workers. The list goes on . Finally today I have used THE WALK IN" myself . What a good Idea.
ITS easy for highly paid bureaucrats to close such facilities It is unlikely that THEY will ever need facilities such as these .I suspect all their All their health care is privately financed by YOU the people .Their waiting time for appointments is minimal. GP. consultation certainly Mr &Mrs important , come now . See a consultant . We may be able to fit you in tomorrow. need an operation , a few days maybe a week if unlucky. NONSENSE you may say? DO not close this facility it is taking some of the strain off our A&E. In fact there is a large notice behind reception at WRI A&E reception directing the public to the centre . Further in the day & age we have large transient populations, not least students but holidaymakers, casual workers. The list goes on . Finally today I have used THE WALK IN" myself . What a good Idea. vertis43ad
  • Score: 1

Comments are closed on this article.

Send us your news, pictures and videos

Most read stories

Local Info

Enter your postcode, town or place name

About cookies

We want you to enjoy your visit to our website. That's why we use cookies to enhance your experience. By staying on our website you agree to our use of cookies. Find out more about the cookies we use.

I agree