Television show Undercover Boss puts Worcester restaurant Carluccio's in the spotlight

"DAN MORRIS": Undercover boss Simon Kossoff as his alias Dan Morris

First published in News
Last updated
by

CHANNEL 4's hit television show "Undercover Boss" was broadcast on Wednesday night, with a restaurant in Worcester put under the spotlight.

The episode featured the city's Carluccio’s restaurant, as boss Simon Kossoff, donned a cunning disguise and spent a full day slaving away as a Kitchen Porter.

Staff at the restaurant believed Mr Kossoff was a man called Dan Morris, who was learning about the restaurant trade as part of a documentary, called "My Dream Cafe".

One staff member in particular was tasked with working with Mr Kossoff- 46 year old kitchen porter Sarah Cleaver.

Miss Cleaver, of Bretforton, in The Cotswolds, said: "I worked with Simon for a full day, which he spent doing a kitchen porter's job role.

"I was getting him to put away the deliveries, wash up and put away ,and teaching him about all the different procedures in the kitchen that porters have to follow.

"He was really nice to work with and did his fair share of work.

"None of us realised who he was, the make-up was really well done. We thought we were training a guy as part of a documentary."

Miss Cleaver says she was "shocked" when she found out the truth."

She said: "I was absolutely shocked when we found out who he was, I couldn't believe it.

"I watched the show with my mum and children, who were all very proud of me. Watching myself back on national television was really strange."

Mr Kossoff, who filmed at a number of restaurants across the country for the show, said: "The best part of the experience was getting closer to our team. "The people I worked with of course, but somehow I feel closer to all 2,500 Carluccio’s team members since I did the filming.

“There are of course lots of stops to change the camera angle, or do another interview, but I really did work as a waiter, a bartender, a kitchen porter and a chef. It really is hot, fast and furious in the kitchen and the customers really can be demanding even if they don’t mean to be.

“There were lots of things we saw that made me wince. Many easily fixable, some embarrassingly stupid. But most of all, I heard a tale of under-appreciated people doing difficult and stressful jobs with enormous passion, but not nearly enough recognition. Something I need to change and change now.”

Manager of Worcester's Carluccio's, Hayley Mcgrath, said: "It's good for people in his position to see the work people do, and to experience it first hand.

"He was a good worker and I hope it was a good experience for him."

The programme aired on Wednesday, August 20.

Comments (7)

Please log in to enable comment sorting

7:39pm Fri 22 Aug 14

denon says...

Bretforton in the Cotswolds......anoth
er geographical realignment by our Evening News. Anyone told the Vale of Evesham.
Bretforton in the Cotswolds......anoth er geographical realignment by our Evening News. Anyone told the Vale of Evesham. denon
  • Score: 11

7:39pm Fri 22 Aug 14

denon says...

Bretforton in the Cotswolds......anoth
er geographical realignment by our Evening News. Anyone told the Vale of Evesham.
Bretforton in the Cotswolds......anoth er geographical realignment by our Evening News. Anyone told the Vale of Evesham. denon
  • Score: 5

8:08pm Fri 22 Aug 14

PaulMeUnder says...

The kind of news that would have been good on Tuesday maybe?
The kind of news that would have been good on Tuesday maybe? PaulMeUnder
  • Score: 20

6:52am Sat 23 Aug 14

mrloverman says...

Wakey wakey!!!! How out of touch is this paper?
Wakey wakey!!!! How out of touch is this paper? mrloverman
  • Score: 5

11:28am Sat 23 Aug 14

reflector says...

This is getting a somewhat predictable programme but bosses like Mr Kossoff should be ashamed of themselves seemingly having little idea of what it's like for the people 'on the shop floor' and presumably not caring until exposed on TV.
This is getting a somewhat predictable programme but bosses like Mr Kossoff should be ashamed of themselves seemingly having little idea of what it's like for the people 'on the shop floor' and presumably not caring until exposed on TV. reflector
  • Score: 1

1:27pm Sat 23 Aug 14

ramona666 says...

I thought it was an interesting problem. It made good TV but I'm not sure what changes will be made in the organisation as a whole. I don't think Crowngate came across very well with broken lifts etc.
I thought it was an interesting problem. It made good TV but I'm not sure what changes will be made in the organisation as a whole. I don't think Crowngate came across very well with broken lifts etc. ramona666
  • Score: 5

10:25am Thu 4 Sep 14

Cyril Postlethwaite says...

I dont like him, he looks horrible
I dont like him, he looks horrible Cyril Postlethwaite
  • Score: 1
Post a comment

Remember you are personally responsible for what you post on this site and must abide by our site terms. Do not post anything that is false, abusive or malicious. If you wish to complain, please use the ‘report this post’ link.

Send us your news, pictures and videos

Most read stories

Local Info

Enter your postcode, town or place name

About cookies

We want you to enjoy your visit to our website. That's why we use cookies to enhance your experience. By staying on our website you agree to our use of cookies. Find out more about the cookies we use.

I agree