A MAN says he is considering suing the Worcester care home where his mother lives after a damning report which said its residents were not treated with 'dignity and respect'.

We reported how Shaw Red Hill Care Centre, in London Road, has been graded 'requires improvement' by watchdog the Care Quality Commission, which also found it 'inadequate' in the key category 'is the service caring'.

Jeremy Mannion, aged 53, has already said he plans to remove his 83-year-old mother, Mary, from the home following the publication of the report.

And now he says he is considering bringing legal action against Shaw, which runs the home.

"I've still got to look into it. At the moment I'm researching what I can sue for," he said.

"I'd love people to come forward and email me, I know some are scared of complaining.

"I want people to come out of the woodwork."

Mr Mannion said his mother had a serious fall at the home in May 2015 and hit her head and hip.

But he says she was not taken to hospital for seven hours and cited this as an example of substandard care.

Shaw says it cannot comment on individual cases but gave assurances it takes complaints "very seriously".

Since we published our article on the CQC inspection at Shaw Red Hill Care Centre – which also highlights positive aspects such as residents' strong relationships with staff and good systems to investigate any complaints – many other people have come forward to share their experiences.

Nicola Porter, aged 49, of Sebright Avenue, Worcester, said her dad entered the dementia unit in 2014 and died in the home a year later.

She said that while some staff were "amazing", others were not up to par.

"Dad's end of life care was just appalling, especially towards the very end. He was just left in his room," she said.

"Residents' washing was meant to be done separately but most of my dad's clothes went missing and it was very rarely that I'd visit and he'd be in something of his own."

Caroline Alton, aged 57, of Lansdowne Close, Malvern, said her 92-year-old aunt was in the home from 2015 to 2016.

"Her care was awful. The final straw came when my cousin found her left alone in her room," she said.

"[She was] dangling in a hoist that was too big for her above a waste bin, not even the toilet. She was almost falling through.

"At this point arrangements were made to remove her and put her into an alternative home as no home could have been as bad as this one."

But others have praised Red Hill and its staff.

Liz Davis, who lives in Worcester and whose father is in the home, said: "From the bottom of my heart I can say the staff and management help when you have concerns.

"I complain a fair few times but I know the staff always sort it out. The staff are fantastic and lovely."

Liam Scanlon, director of compliance and governance for Shaw, said they do not comment on individual cases but do take any complaints they receive seriously.

"We have very good relationships with our residents and while the CQC report highlights areas for improvements, we also note the positive comments from residents and their relatives," the spokesman said.

Mr Mannion says anyone who would like to share their concerns with him should email him at jem1456@hotmail.com.