DISABLED access at Worcester's Shrub Hill railway station looks set to be improved - but not necessarily for several years.

The Worcester News made inquiries about the provision of lifts at the station to transport disabled travellers or parents with pushchairs from platform to platform after readers commented on the lack of facilities.

Several pointed out that wheelchair users and others had to be escorted by staff across tracks to get from one platform to another.

One anonymous Facebook commenter said: "How about spending the money on updating Shrub Hill so we can use lifts and not have to go across the tracks with a member of staff? Sometimes no staff are there to help you.

"I have a son who’s in a pushchair. I have to ask staff to get me over the tracks. I travel on Sundays too and there aren’t enough staff to help me over, then I miss my train. Shrub Hill needs to be revamped and brought into the 21st century.

Stuart Lane: said: "It’s needed more for wheelchairs. A child in a pushchair weighs a lot less than a full- grown adult.

"I'm not putting down that it is needed for children in a pushchair, as crossing the tracks is ridiculous in this day of age. Yet an adult who is disabled and travelling on their own would be completely stumped."

And Jill Leverett said: "It's ridiculous that people in wheelchairs have to cross the tracks and that parents have to try and struggle up and down the stairs with pushchairs. I've done it, pushchair folded up under one arm, baby under other arm, bags all up my arm and a toddler hung onto my coat."

A spokesman for Network Rail said: “We want to improve access to the railway wherever possible. There are plans to install lifts and other improvements at Worcester Shrub Hill station between 2019 and 2024. Once these plans and timescales have been finalised, we will be able to confirm more detail.”