SHOPPERS are not impressed after hearing the news a supermarket will be adding more self-checkouts.

Waitrose, on London Road, Worcester, revealed it would add more self-checkouts to meet the growing demand from shoppers.

The store will soon have eleven self-checkouts compared to the six currently.

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Waitrose hopes the move will improve how customers use the store.

However, shoppers were not pleased with Waitrose's plans.

Lesley Doreen Hollis said: "Untrue - shoppers are not demanding more self-checkouts."

And Wend Spittle said: "I hate self-service checkouts.

"Why can't they leave things alone?"

For the customers who prefer face-face interaction, the store said it will still have five traditional checkouts for shoppers and their trollies.

One shopper, Jim Partridge, was disappointed and said: "I detest self-checkouts."

Ant Summers jokingly added: "Good. I'm fed up of waiting 30 seconds to pay for my self-scan shopping."

However, some shoppers praised the move by Waitrose and find the self-checkouts better than going through a traditional till.

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Vonnie Carter said she loves self-checkouts because they benefit her health issues and restricted movement.

She added: "Playing devil's advocate, I personally like the Scan and Shop options or Self-checkout from my health issues and restricted movement!

"Using a normal checkout is very stressful for me now as the majority of shoppers are in a rush to get through them and they huff and puff behind you because you are not quick enough.

"I can go at my speed at a self-checkout - no problem - but I do understand that these checkouts are taking away jobs from people.

"But it is the way things are going now. "

A spokesperson for Waitrose said: "We are focused on our customers - and this simply reflects customer demand and the fact that more and more customers are using our self-scan checkouts. 

"While we anticipate speedier checkout times for those using them, we know that some of our customers like a more personal service at our checkouts, and we are retaining conventional tills for customers who want to use them."