News RSS Feed


Bus prices: We're being taken for a ride

EXPENSIVE: Our bus ticket prices are among the highest in the country. 10162802 EXPENSIVE: Our bus ticket prices are among the highest in the country. 10162802

SKY-HIGH bus fares in the Worcester area have been slammed by council leaders as among the most expensive in the country.

Guildhall bosses have launched a stinging attack on local bus company First, which hiked local fares by up to 10 per cent last summer when petrol prices soared – but have refused to reduce them as oil prices return to previous levels.

A First spokesman has told your Worcester News it has no plans to lower fares, insisting prices are no more expensive than elsewhere and claiming passengers are “more interested in punctuality than fares”. But Worcester City Council leader Simon Geraghty insists prices should come down. “Fares here are actually some of the highest per mile in the country,” he told a cabinet meeting.

“We were not disagreed with when we made that point to First. We all accept fuel went up, but it has come back down and prices haven’t reflected that.”

Single journeys within Worcester city currently cost £1.20 or £1.80. Return bus journeys to any nearby town cost £5.50.

By contrast, a day return by train costs £3.50 to Pershore, £4 to Bromsgrove and £4.50 to Malvern. Labour councillor Roger Berry told a full council meeting: “We pay the highest fares in the West Midlands – and probably western Europe, per mile travelled.

“The time has come to challenge First on their pricing policies – one cannot help thinking they’re taking us for a ride.

“Charges in Redditch are lower, because we don’t have the competition in Worcester to match what they have in Redditch. It seems to me we’re not getting a fair deal.

“Charges are astronomical in Worcester.”

The cost of bus travel is a key issue for city council bosses due to the Government’s concessionary travel scheme, under which the city council has to pay First each time an elderly person makes a free bus journey starting in Worcester.

This means every fare hike is a major drain on already-depleted Guildhall coffers.

“It’s all money we would want to be ploughing back into services,” Coun Geraghty said. “Just as importantly, we are supposed to be encouraging people to get out of their cars and on to the buses.”

The city’s head of finance Grahame Lucas has asked local transport authority Worcestershire County Council to take the issue up with First.

A spokesperson for the county council said it was working with First to improve services, and said: “Part of this process will be a review of the fares and ticketing system in Worcester, to identify ways of enhancing and modernising systems to make bus travel more attractive.”

However, Steve Zancker, First’s commercial director, told your Worcester News local fare prices were not unreasonable.

“I would say the fares we charge in Worcester are not dissimilar to other fares elsewhere,” he said. “I don’t have any exact fare-per-mile information and I don’t know what that claim is based on.”

Mr Zancker said prices would not drop this year, as First buys its fuel a year in advance, and so “does not pay the price you see at the pump”.

He said: “The cost of diesel went up probably 30 per cent last year, but we didn’t put fares up by 30 per cent.”

He insisted last year’s fare rises were in line with the industry, but said the company was revising its plans to put fares up by another five per cent this year “in light of the economic situation”.

Comments(20)

em miles says...
7:52am Mon 9 Mar 09

i agree bus fares do need to lower a little i no longer get the bus as for me getting a taxi is now cheaper i have 4 children and it cost me 11.20 to get from lowesmoor to brickfields and back with them on the bus ...its only 4.90 each way by taxi and i get there quicker...it seems ridiculous...!!!

skychip says...
8:42am Mon 9 Mar 09

I have just travelled from Oxford to Cambridge - a total of over 80 miles - normal fare £10. Very good value, clean bus etc. and well used - runs every 30 minutes. Perhaps we need to look at other cities and how they run their public transport.

robe.rtm.29 says...
9:12am Mon 9 Mar 09

i live in fethiye turkey and am origionaly from worcester so i read thr n and t daily and as always when it comes to the buses and prices am disgusted every excuse under the sun over here i travel to antalya by bus and they are clean have tea coffee and cake given to everyone are insured it is 220 kilometres takes 3 hours and cost 7 pounds the buses are mercedes havsstewards on them also when you arrive at your destination there is a free service bus to your home the petrol is about the same so what is going on

rcro says...
11:03am Mon 9 Mar 09

Interesting that the city and county council are slamming First's fares; what about the £2.20 single fare City-Barbourne on the WCC run Park and Ride service?

"Return bus journeys to any nearby town cost £5.50."

Although still not cheap, Worcester-Malvern return is £4.40 NOT £5.50 and a Worcester-Bromyard return is a relative bargain at £3.85, both using First's buses.

The city bus fares in Worcester are among the most expensive in the country but that has been the case for the last 40 years or so. Interesting that the council have only just noticed.

BAC says...
12:04pm Mon 9 Mar 09

One adult two children under 10 £8.40, ridiculous! As for the Park & Ride, if I go to Cheltenham, Gloucester, Exeter, all of which are purpose built facilities similar to Worcester, and I pay nothing at all with my concessionary pass, here it is £2.20!!! The govenment want people to travel by bus, but with the cost of fares in Worcester, it doesn't pay you to do so.

Baldrick2708 says...
2:13pm Mon 9 Mar 09

The bus fares are so high because First Bus has the monopoly on most services in Worcester, so they can charge pretty much what thet like, any competition is quickly got rid of I.E The red bus co. Boomarang, and others who try to operate in Worcester, its about time the County Council got some other bus operaters in

jovialcommonsense says...
6:19pm Mon 9 Mar 09

Talking about costs...This front page story helped the Worcester News hide its own increase in cost...up 5p, that's nearly 15%!

big fish says...
6:26pm Mon 9 Mar 09

Myself, my husband and son has travelled across Birmingham for less than it does in worcester, also where did puncutially from, they are always late i can walk to town from the edge of wardon without seeing a bus in either direction and i walk slow due to a spinal injury, plus they always seem dirty, First the best yet

Flagman says...
7:13pm Mon 9 Mar 09

How about car parking charges imposed by the bleating Councillors. Clare Street charges from 60p to 90p per hour!

val worcestershire says...
1:13am Tue 10 Mar 09

Having used the First bus service from the city to Blackpole and back for the last 5 years I would say the fares have almost doubled in that time. As for running on time - that is the biggest joke ever. The least a bus has been past timetabled time is 10 minutes but usually 20 mins and last time 30 minutes. Empty buses even fly past, sometimes two at a time and then the third one picks everyone up all along the way back into Worcester. When querying this with the driver who picks us up, the answer is so that the other buses can make it back to station on time. Why? So it looks good, as if they run to the timetable. Meanwhile I have missed my connection from town home. Quite often the buses are dirty inside. The windows are filthy and newspapers and rubbish, i.e. a half eaten sandwich is lying on the floor.
The Government is always saying we should use public transport more and leave the car at home. What a joke with the cost of fares and a joke of a timetable. Friday is the worst day of the week for lateness. I do not drive as I cannot afford a car so I therefore have no choice but to use the buses.
If I did not live so far away I would walk as it would be much quicker!!
In contrast, the park and ride bus service to Perdiswell is on time, very clean and VERY pleasant drivers not grumpy like a lot of the First drivers who need to learn how to treat the passengers (public relations) . After all it is we who pay their wages! and boy do we pay for it.
Perhaps if fares came down a lot more of us would use the buses, especially if they ran to timetable. During school holidays and weekends I try to avoid, as much as possible, taking the children into Worcester as it is so costly to get there, before you even go to a shop.

val worcestershire says...
1:14am Tue 10 Mar 09

Having used the First bus service from the city to Blackpole and back for the last 5 years I would say the fares have almost doubled in that time. As for running on time - that is the biggest joke ever. The least a bus has been past timetabled time is 10 minutes but usually 20 mins and last time 30 minutes. Empty buses even fly past, sometimes two at a time and then the third one picks everyone up all along the way back into Worcester. When querying this with the driver who picks us up, the answer is so that the other buses can make it back to station on time. Why? So it looks good, as if they run to the timetable. Meanwhile I have missed my connection from town home. Quite often the buses are dirty inside. The windows are filthy and newspapers and rubbish, i.e. a half eaten sandwich is lying on the floor.
The Government is always saying we should use public transport more and leave the car at home. What a joke with the cost of fares and a joke of a timetable. Friday is the worst day of the week for lateness. I do not drive as I cannot afford a car so I therefore have no choice but to use the buses.
If I did not live so far away I would walk as it would be much quicker!!
In contrast, the park and ride bus service to Perdiswell is on time, very clean and VERY pleasant drivers not grumpy like a lot of the First drivers who need to learn how to treat the passengers (public relations) . After all it is we who pay their wages! and boy do we pay for it.
Perhaps if fares came down a lot more of us would use the buses, especially if they ran to timetable. During school holidays and weekends I try to avoid, as much as possible, taking the children into Worcester as it is so costly to get there, before you even go to a shop.

TmP says...
7:10am Tue 10 Mar 09

The fares are to high and buses rarely on time therefore I drive into town as it no more expensive to use the car parks. However saying that I also shop out of Worcester where possible in towns where the car park charges are lower. With the advent of more of the big shops moving to the retail parks where parking is free I rarely go into town to shop and find more and more people are doing the same.

Horatio One says...
7:31am Tue 10 Mar 09

If fuel is purchased a year in advance why did ticket prices go up last year ?

varien says...
11:15am Tue 10 Mar 09

"....newspapers and rubbish, i.e. a half eaten sandwich is lying on the floor."

Well Val, blame your fellow passengers for this - most likely to be under eighteens who are responsible

robe.rtm.29 says...
3:47pm Tue 10 Mar 09

varian
you could take a leaf out of the dolms drivers here they look after there own bus example putting plastic bags for passengers to put there litter and after each journey go around and chek there is nothing left to dirty anyone sitting down before starting another journey
but this would be to much trouble for worcester drivers they are to much of ahurry to get a smoke or chat up female s

traveloptimist says...
5:59pm Tue 10 Mar 09

I think the Councillors et al have known about this for a very long time. Worcester's public transport system has serious problems, but you can't force the hand of our incumbent greedy Scottish public transport operator: First Group. You only need to look elsewhere to see what those Scottish transport vultures have done to slowly destroy public transport networks elsewhere (First Great Western, Bristol, the Potteries, Plymouth, Leeds/Bradford, Leicester etc etc) Just looking round on the web, it is clear that First's main aim is to maximise profits to return to its shareholders and manage decline.

We desperately need to attract different bus operators to Worcester to create competition and drive down fares. The only way to do this is to make the network more attractive to competition. This means investment: in bus priority schemes, high quality bus stops and bus shelters, better information, new vehicles, cross-city services and more park and ride sites to generate the demand to ensure bus services are profitable (so the fares don't rise so much!). The City and County Councils, if they work together, can deliver this. Come on Councillors - give us a bus network that this city can be proud of: think big!

Logik says...
8:34pm Tue 10 Mar 09

traveloptimist wrote:
I think the Councillors et al have known about this for a very long time. Worcester's public transport system has serious problems, but you can't force the hand of our incumbent greedy Scottish public transport operator: First Group. You only need to look elsewhere to see what those Scottish transport vultures have done to slowly destroy public transport networks elsewhere (First Great Western, Bristol, the Potteries, Plymouth, Leeds/Bradford, Leicester etc etc) Just looking round on the web, it is clear that First's main aim is to maximise profits to return to its shareholders and manage decline.

We desperately need to attract different bus operators to Worcester to create competition and drive down fares. The only way to do this is to make the network more attractive to competition. This means investment: in bus priority schemes, high quality bus stops and bus shelters, better information, new vehicles, cross-city services and more park and ride sites to generate the demand to ensure bus services are profitable (so the fares don't rise so much!). The City and County Councils, if they work together, can deliver this. Come on Councillors - give us a bus network that this city can be proud of: think big!
Please note that Traveloptomist is a Transport planner in a neighbouring county and therefore he has a vested interest in keeping his ilk in employment to dream up these nutty ideas.

Get real, nobody wants buses any more.

traveloptimist says...
10:00am Wed 11 Mar 09

Oh how delightful to find you on here again Logik... I note your respect for me is as low as ever. Had you ever considered that my job also entails providing for motorists? Yes, it is my 'ilk' that also plan new bypasses, footpaths, bridges, maintain your roads etc. As long as you get behind your wheel, there will always be a job for me. :o)

Your blythe assertion that 'nobody' wants buses any more is patently wrong. There is still just under 30% of the UK that do not own or have access to a car, and we have an ageing population, who are all entitled to free bus travel. Suffice to say, demand for travel by bus is on the up.

You get real! The people of Worcester deserve a decent and realistic choice of travel modes.

Logik says...
5:23pm Wed 11 Mar 09

Well Traveloptomist, so nice to see you again too!

Perhaps when 'your ilk' (no offence) provide what is so obviously needed then my opinions of aforesaid ilk might improve.

Whilst there may be a demand from the pensioners with their free bus passes, the transport is by no means free. It is all funded from taxes and council subsidies is it not. And why is it that most times I see a bus they are all virtually empty. Buses need lots of fare paying passengers to survive and as far as I can see they just do not exist and nor will they.

The more bus priority schemes there are, the less space there will be for motorists, the more jams it will cause and the buses will still be virtually empty.

And yes, I am quite aware that you plan for the likes of me as well and what a hash of it is made in my humble opinion. Chicanes, dots in roads as roundabouts at small T junctions, what a joke. I could go on but what's the point, you never listen and that's the problem.

economist says...
9:17am Thu 12 Mar 09

First buses in Worcester are late about 80% of the time that I have used them. I also know teenagers and older people who live in the St Pters part of town who are extremely frustrated that the last bus from the City Centre to St Pters is at 6.18pm. How ridiculous!!!! A whole section of the City is cut off with no public transport after just gone 6pm. This means commuting by public transport is ruled out for the majority that would like to use public transport for this purpose - because they can't get home in the evening!!! Teenagers and others can't use public transport for their social life in the City centre - some have said they risk drink/driving because of the lack of public transport. Old people are isolated due to the lack of public transport and can't visit family and friends in the evening unless they have their own transport. This situation is a disgrace!!!!!! There should be a campaign for First Buses to provide an evening service up and down the Bath Rd (out to Kempsey?) - 2 an hour up till about 11.30pm would be sensible as a minimum service.

click2find

Most popular


About cookies

We want you to enjoy your visit to our website. That's why we use cookies to enhance your experience. By staying on our website you agree to our use of cookies. Find out more about the cookies we use.

I agree