Over two years ago you published a letter from me about poor facilities for the hard of hearing at Malvern Theatres, under the heading, "Is anyone listening?" It appeared at the time that the answer was 'Nobody', as no response was forthcoming.

I am glad to report that the present theatre manager, Sarah-Jane Browning, has been much more helpful and has taken the problem seriously.

The fault in the infra-red system with neck-loop, essential for those with more substantial hearing loss, has been identified and rectified, and at a recent production of Taking Sides I was able to hear perfectly.

Well done, Malvern Theatres, and thank you.

EDWARD WILLIAMS, Penny Lane, Guarlford.