THE angry daughter of a Kidderminster cancer patient who died after a 16-hour trolley wait at Worcester's Ronkswood Hospital has condemned its alleged lack of care.

Sam Goodman says the hospital's Accident and Emergency department failed to administer basic nursing care to her mother, Jan Harvey.

This should have included monitoring blood pressure and pulse, care to combat dehydration and turning her every two hours, she said.

Now Mrs Goodman, a nursery nurse of Bruce Road, Kidderminster, has lodged an official complaint with the hospital and with the UK Central Council for Nursing, Midwifery and Health Visiting.

Grandmother Mrs Harvey was rushed to Ronkswood after her husband found her collapsed at their home in Offmore Road.

Mrs Goodman said the 58-year-old was left on a trolley in an examination room for around eight hours and not given painkillers for nearly 12 hours.

She is also angry that it was 14 hours before her mother - admitted with suspected bone cancer - was given a special mattress for patients with back pain.

Mother-of-two Mrs Goodman, 36, said she later learnt from documentation that no-one had been assigned to care for Mrs Harvey.

"What I feel now is guilt that I sat there for so long, waiting for someone to come in. I feel like I let my mum down," said Mrs Goodman, a former nursing assistant with nearly 11 years' experience at the Alexandra Hospital, Redditch.

"I didn't know my mum was going to die and I don't blame the hospital for that. But we, as a family, should be able to walk away and think they did what they could.

"She was denied a basic level of care."

Mrs Harvey was diagnosed with lung cancer on Friday, October 6 - the day of her 38th wedding anniversary.

The following Thursday, her husband, Keith, found her collapsed on the bedroom floor after a suspected stroke.

No bed was available when she was admitted to A&E at 1.15am on that day, and she was moved to an examination cubicle on a trolley.

She was given a bed at 5.15pm but died on Sunday, October 15, surrounded by her family.

Mrs Goodman said: "I haven't cried for days because we've been so caught up in it. If I had the choice, I'd never let anyone in my family be treated at Ronkswood again."

In a statement, Worcestershire Acute Hospitals NHS Trust said: "Our thoughts are with Mrs Harvey's family at this sad time and we're currently looking into all aspects of the concerns raised, including the level of nursing care.

"However, it must be stressed that the care she received did not impact on Mrs Harvey's subsequent death and we will, of course, be discussing fully the outcome of our findings with Mrs Goodman direct."