surprised that very little has been reported in your paper about the shambolic organisation of the county hall park-and-ride for the Elton John concert. Quite the opposite -- reading the letter (June 20) from John Elliot, I agree that the concert organisers did a superb job but the same can't be said for the county council. I have also been amazed at the county council describing it as a great success on their website. This is most certainly not the case with unnecessarily long queues, antiquated ticketing system and lack of staff guidance. Unfortunately, many visitors to the city were not given a very good impression of what we have to offer and may choose to find alternative parking arrangements.

PAULA MOSELEY,

Worcester.