We need furniture for our new home

Note: Guardian Self Storage on Sheriff Street Industrial Estate. Note: Guardian Self Storage on Sheriff Street Industrial Estate.

A HEAVILY pregnant mum has branded the actions of a Worcester storage company “disgraceful” after being left with just garden tables and chairs to furnish her new home.

Nicola Cox is one of a number of people unhappy with the actions of Guardian Self Storage, which has stopped customers accessing their goods after reportedly going into liquidation.

Your Worcester News reported the story last week and has since received five complaints against the company, which is on Sheriff Street Industrial Estate, Worcester, from members of the public.

Mrs Cox discovered she could not get to her property, which had been stored while she was between homes, last week – just days before moving in to a new home with her husband and three young children. She said: “They are refusing access. I am due to have a baby. It seems disgraceful that they can withhold your stuff.”

The family have now had to buy new furniture and kitchen utensils, costing Mrs Cox about £2,000.

“I have had to buy paper plates. They literally have everything – my children’s memory boxes, our wedding photos, legal paper work, TVs, and sentimental stuff such as my nan’s china. We have borrowed mattresses and have a garden table and chairs downstairs but, no TV.”

The company, which is still active on Companies House, but has a proposal to be struck off against it, last week said goods were still on site. Bosses said they had only been evicted after the landlord had died. A notice taped to the door of the warehouse last week signed Graham said: “Apologies to everyone, I have gone into liquidation. You will get an official letter outlining how to recover your goods.

“I am not allowed to let anyone have access outside of these official channels.”

The police are treating the issue as a civil matter and Thursfields Solicitors are dealing with the civil case on behalf of the company director.

A representative for the solicitors said: “He is taking professional accountancy advice. Until that happens he is not willing to speak to anyone. He is doing that for the benefit of all of his creditors.

“He is acutely aware of his responsibility as a director to look after all his creditors. On that basis, the premises has been locked in their interest, to protect what is stored in there. He will contact people as soon as he is in a position to do so.”

Comments(3)

Guy66 says...
11:18pm Wed 17 Oct 12

I would not accept that - check the small print on the 'contract' and try to find if they are in breach of it. Your goods are being held to ransom - assuming you've paid for the storage and nothing is outstanding, it's effectively theft.... Report them for it!

Jabbadad says...
7:50am Thu 18 Oct 12

What an absolute disgrace for this young family to have to face. And these administrators need to get with it, I would imagine that they would have moved faster if there had been any liability to them in all of this. And where are the welfare workers, why aren't this family being helped?
Had they not been a young local family there would probably have been a queue of agencies lining up with help.
COME ON WORCESTER GET A GRIP.

jb says...
12:16pm Thu 18 Oct 12

I would have thought that as the property being held within the storage units doesn't belong to the company therefore what's the problem with a representative from the landlord or their solicitors allowing access to the contents? Rediculous state of affairs causing people so much hassle.

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