Worcester storage centre customers lose treasured possessions

Shambles at Worcester storage centre as gates opened to free-for-all

FAILED: Guardian Self Storage in Worcester. (44167403)

SOMETHING MUST BE DONE: Alex Harrison and his fiance Jenny Speak put their possessions under lock and key with Guardian Self Storage in February. (44167413)

NOT ENOUGH SUPPORT: Businessman Chris Fredericks with one of the broken locks. (44167410)

ILL FEELING: Dana Ball and her partner Iain Cotterill were due to move into a new home after a year in bed and breakfasts, but found all their stored belongings gone. (44167408)

MESS: Items left strewn around the yard. (44167402)

SCRUMMAGE: Outraged customers were left to scramble through the chaos for their treasured belongings after the gates to failed company Guardian Self Storage were finally opened again. (44167419)

First published in News by

THERE were scenes of outrage and disbelief when families visited a failed Worcester storage company to discover just what remained of their treasured possessions.

The gates of Guardian Self Storage in Sherriff Street Industrial Estate were finally unlocked after several weeks yesterday and dozens of anxious customers queued up for the chance to retrieve their belongings.

The lucky ones filled up their cars and vans and were on their way. But many more arrived to find their possessions had disappeared without a trace.

As some stood stony-faced and teary-eyed in disbelief, others used torches to forage around in the unlit building hoping to find their valuables.

There were similar scenes in the storage yard outside, where containers stood open and emptied, forced padlocks littering the ground alongside piles of items that were once safely secured.

Jeanette Weir, of Droitwich, only realised what was happening after reading about it in your Worcester News. She said there was no trace of the furniture, collectibles and treasured personal items – many of them reminders of her husband, who died earlier this year – that had been stored with Guardian for the last three years.

“It just feels like everything has been ripped out from underneath me,” she said. “It was my life in there. How can you put a price on things like that?”

She said police had told her it was a civil matter and that a representative from liquidator Butcher Woods had been able to do little more than take her name and contact details.

“There doesn’t seem to be anyone actually able to help us,” she said.

Police were at the site yesterday and have reassured people that the matter is being investigated and treated seriously.

Worcester city inspector Janet Heritage said: “We have received some complaints from people that have had property stored at Guardian Self Storage.

“I want to reassure property owners that we are taking these reports seriously. A police officer has been appointed to look into the incidents.

“Enquiries will be made with several people to try to establish what has happened and if there are any police-related offences.

“If there are, the appropriate action will then be taken.”

A representative of the site’s owners, who had arranged for it to be unlocked, was helping out and said he sympathised with those who had stored things there. He said: “We are trying to help them retrieve their items.

“But we only rented the site to Guardian. We only found out last week that people had stuff in here.”

Worcestershire Regulat-ory Services chief Steve Jorden said an officer visited the site this week and that the mattter is now in the hands of administrators. He said: “If goods are missing then claims need to be made through the administrator. Consumers can also check if Guardian Storage has insurance.

“If goods have been removed and an intent to steal them can be shown, then this would be a police matter. However, consumers may have issues in proving what goods were stored if they have not booked them into the storage container or if they don’t have a log.”

No one from Butcher Woods, which was appointed as liquidator on Friday, October 26, was available to comment.

Graham Bradbury, managing director of Guardian Self Storage, could not be contacted yesterday.

Earlier this week he told your Worcester News he had no interest in discussing the matter.

A Young Worcester couple with an 18-month-old son have seen their dreams of buying their own home disappear after losing almost everything they own.

Alex Harrison, aged 30, and his fiance Jenny Speak, 28, put their possessions under lock and key with Guardian Self Storage in February. They have since been living with Miss Speak’s mother in Nunnery, Worcester, while saving every spare penny to buy their own house to share with their son Arlo.

Miss Speak said: “We’ve lost clothes, furniture, all of my little boy’s things and even precious keepsakes from when he was born.

“We literally have nothing left. It really is a whole house worth of stuff and it will cost us all the money we have saved just to replace it.”

She said they only discovered what was going on with their things by chance when they called by to pick up some clothes for a wedding.

“We found it locked up and spoke to the owner, who told us, ‘no comment’. We had a feeling that our things would no longer be here and today has just confirmed the worst,” she said.

Mr Harrison called West Mercia Police and said he believed they had to pursue a criminal investigation.

“It is just like having your house burgled and something has to be done,” he said.

A Worcester businessman said he was amazed by the scenes that unfolded at Guardian Self Storage yesterday.

Chris Fredericks, managing director of Discount Carpet Warehouse in Sherriff Street had about £8,000 of tools and equipment stored there.

But they have now vanished, along with countless personal items and photographs.

He said: “I was told that all the containers were still here but that is clearly not the case. All the locks have been cut and it seems that someone has just offloaded whatever they could and then got out.

“I was amazed to see so many people down here all in the same boat. I thought it might be half a dozen or so, but I must have seen about 100 people here.”

He says customers caught up in the firm’s liquidation have not been getting enough support. He said: “Nobody is giving me any answers. Everyone seems to be saying that someone else is responsible. What about all the people who have not heard that this was going on today? What will happen with them?”

Comments (34)

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8:23am Sat 3 Nov 12

spider666 says...

How is it a civil matter---things have been stolen.I know Jeanette Weir and know how this has affected her,she and others affected by this deserve much better.Someone needs to answer for this.
How is it a civil matter---things have been stolen.I know Jeanette Weir and know how this has affected her,she and others affected by this deserve much better.Someone needs to answer for this. spider666
  • Score: 0

9:44am Sat 3 Nov 12

Peter WR5 says...

What can be said for these folk whose goods have been removed without their consent? Go to the police station, form a nice orderly queue at the desk and say, ‘I wish to report a crime. My belongings have been stolen. Please will you catch the thieves who did this?’ Insist that the goods have been taken without consent and as circumstances indicate with the intention of permanently depriving you of them. Just because there may be some residual chance of a civil remedy cannot and does not relieve the police of their duty. Whoever is elected Police and Crime Commissioner for West Mercia might take as his mission statement ‘I will ensure that the Police are on your side!’
What can be said for these folk whose goods have been removed without their consent? Go to the police station, form a nice orderly queue at the desk and say, ‘I wish to report a crime. My belongings have been stolen. Please will you catch the thieves who did this?’ Insist that the goods have been taken without consent and as circumstances indicate with the intention of permanently depriving you of them. Just because there may be some residual chance of a civil remedy cannot and does not relieve the police of their duty. Whoever is elected Police and Crime Commissioner for West Mercia might take as his mission statement ‘I will ensure that the Police are on your side!’ Peter WR5
  • Score: 0

10:08am Sat 3 Nov 12

wooshman says...

What an unconvincing quote from the local inspector that a police officer has been appointed what hogwash on the face of it some serious crimes have happened so police for once be a bit more victim focused!
What an unconvincing quote from the local inspector that a police officer has been appointed what hogwash on the face of it some serious crimes have happened so police for once be a bit more victim focused! wooshman
  • Score: 0

10:33am Sat 3 Nov 12

b1ackb1rd says...

If the old adage "You get what you pay for" still holds true ... Perhaps we should dig deep for a police FORCE not a wet police SERVICE?
If the old adage "You get what you pay for" still holds true ... Perhaps we should dig deep for a police FORCE not a wet police SERVICE? b1ackb1rd
  • Score: 0

11:35am Sat 3 Nov 12

saucerer says...

Just another example of a criminal act in which the Police in Worcester just do not want to get involved in.
Just another example of a criminal act in which the Police in Worcester just do not want to get involved in. saucerer
  • Score: 0

12:10pm Sat 3 Nov 12

thecigarman says...

MR Bradbury. well well well. The law should focus on him and where the missing goods are.
MR Bradbury. well well well. The law should focus on him and where the missing goods are. thecigarman
  • Score: 0

12:32pm Sat 3 Nov 12

daned says...

It was the liquidator's responsibility to secure the premises when they were appointed. It should therefore have been their responsibility to open the gates when needed and supervised removals.

They just cannot leave premises unsecured. The empty storage bins would have been the property of Guardian which they were bound to sell on behalf of creditors.
It was the liquidator's responsibility to secure the premises when they were appointed. It should therefore have been their responsibility to open the gates when needed and supervised removals. They just cannot leave premises unsecured. The empty storage bins would have been the property of Guardian which they were bound to sell on behalf of creditors. daned
  • Score: 0

12:51pm Sat 3 Nov 12

RichE76 says...

West Mercia will do and say anything to get out of having to do any work.... Everything is too much trouble for them.

The affected should complain about the lack of action:

West Mercia Constabulary
Professional Standards
Hindlip Hall
Hindlip
PO Box 55
Worcester
Worcestershire
WR3 8SP
Tel: 08457 444 888.
West Mercia will do and say anything to get out of having to do any work.... Everything is too much trouble for them. The affected should complain about the lack of action: West Mercia Constabulary Professional Standards Hindlip Hall Hindlip PO Box 55 Worcester Worcestershire WR3 8SP Tel: 08457 444 888. RichE76
  • Score: 0

12:58pm Sat 3 Nov 12

thecigarman says...

RichE76 wrote:
West Mercia will do and say anything to get out of having to do any work.... Everything is too much trouble for them. The affected should complain about the lack of action: West Mercia Constabulary Professional Standards Hindlip Hall Hindlip PO Box 55 Worcester Worcestershire WR3 8SP Tel: 08457 444 888.
professional standards are a waste of time. They all p... in the same pot.
[quote][p][bold]RichE76[/bold] wrote: West Mercia will do and say anything to get out of having to do any work.... Everything is too much trouble for them. The affected should complain about the lack of action: West Mercia Constabulary Professional Standards Hindlip Hall Hindlip PO Box 55 Worcester Worcestershire WR3 8SP Tel: 08457 444 888.[/p][/quote]professional standards are a waste of time. They all p... in the same pot. thecigarman
  • Score: 0

2:13pm Sat 3 Nov 12

wooshman says...

Complain complain try the local MP come on public servants show us you care
Complain complain try the local MP come on public servants show us you care wooshman
  • Score: 0

3:36pm Sat 3 Nov 12

jweir4 says...

YES, what a shambles! The impact of loss that people are experiencing is devastating. Has there been Trespass and conversion? or wrongful detention? I believe this whole matter has been handled very unprofessionally and I believe all the organisations invoved have breached their code of practice. The destraint has caused me an illegal levy of distress and I feel that my Human Rights have been breached. When there are innocent third parties involved the Bailiffs should have used a" Walking Possession" and the site secured untill the customers of Guardian self Storage were given the opportunity to collect their goods. No consideration was given to vulnerable people, their rights have been totally ignored.
The NSEA is The National Standards for Enforcement Agents. The ECEA Association of Civil Enforcement Agents. The CBA is the Certificated Bailiffs Association if you have a complaint send complaints to the Executive Director Ridgfield House 14 Dalton Street Manchester M2 6JR or see www.baliffs.org.uk
Someone knows where these storage containers were taken and the goods within them. The Government needs to take note of the issues within this case and the complication of Civil and Criminal Law crossing over and Legislation put in place so that this never happens again. All the Victims of this disaster need to come together and address the issues united.
YES, what a shambles! The impact of loss that people are experiencing is devastating. Has there been Trespass and conversion? or wrongful detention? I believe this whole matter has been handled very unprofessionally and I believe all the organisations invoved have breached their code of practice. The destraint has caused me an illegal levy of distress and I feel that my Human Rights have been breached. When there are innocent third parties involved the Bailiffs should have used a" Walking Possession" and the site secured untill the customers of Guardian self Storage were given the opportunity to collect their goods. No consideration was given to vulnerable people, their rights have been totally ignored. The NSEA is The National Standards for Enforcement Agents. The ECEA Association of Civil Enforcement Agents. The CBA is the Certificated Bailiffs Association if you have a complaint send complaints to the Executive Director Ridgfield House 14 Dalton Street Manchester M2 6JR or see www.baliffs.org.uk Someone knows where these storage containers were taken and the goods within them. The Government needs to take note of the issues within this case and the complication of Civil and Criminal Law crossing over and Legislation put in place so that this never happens again. All the Victims of this disaster need to come together and address the issues united. jweir4
  • Score: 0

4:21pm Sat 3 Nov 12

ctpulley says...

The police ducking out as per usual..."A civil matter".
What do we pay our taxes for?
Just for booking motorists?
The sooner they come into the REAL world, the better
The police ducking out as per usual..."A civil matter". What do we pay our taxes for? Just for booking motorists? The sooner they come into the REAL world, the better ctpulley
  • Score: 0

6:54pm Sat 3 Nov 12

Barry77 says...

I feel for all the people who have lost irreplaceable personal items. I was lucky and moved out of Guardian earlier this year. I regularly spoke to the owner who was struggling at that time due to the amount of his Customers, both individuals and businesses NOT paying their monthly bills - some had massive arrears.. These people contributed to Guardian's demise and they should not be surprised at what has now happened.
It's just a shame that many others who did pay their way have also been affected.
I feel for all the people who have lost irreplaceable personal items. I was lucky and moved out of Guardian earlier this year. I regularly spoke to the owner who was struggling at that time due to the amount of his Customers, both individuals and businesses NOT paying their monthly bills - some had massive arrears.. These people contributed to Guardian's demise and they should not be surprised at what has now happened. It's just a shame that many others who did pay their way have also been affected. Barry77
  • Score: 0

3:27am Sun 4 Nov 12

evvo1961 says...

I do feel sorry for those people who lost everything in this fiasco. The open day was badly organised with no records of customers and their contact details available. It was a free-for-all where people were taking anything not secured. The premises and yard was littered with belongings, and noone from guardian present to help customers. Many must have been shocked at the state of the place when they arrived, as it looked like a tip. Nearly all the containers were gone and nobody seemed to know where they had gone to.
I do feel sorry for those people who lost everything in this fiasco. The open day was badly organised with no records of customers and their contact details available. It was a free-for-all where people were taking anything not secured. The premises and yard was littered with belongings, and noone from guardian present to help customers. Many must have been shocked at the state of the place when they arrived, as it looked like a tip. Nearly all the containers were gone and nobody seemed to know where they had gone to. evvo1961
  • Score: 0

5:41am Sun 4 Nov 12

Malvernjohn says...

I was there to help a friend move her stuff but we couldn't find it as the whole container had gone. In fact she was shocked that there were only a few containers left in the yard and lots of broken padlocks strewn around. It was hard to look around indoors as there was no lighting. There seemed to be customers belongings dumped everywhere and the reception area looked like a pig sty as if it had been ransacked. She didn't get much help from anyone there as regards to where her container had been taken. A place called ridgeway farm at powick was mentioned by someone I remember but this was denied when we contacted the owner there. As jean says, someone has to know where all the containers of customer's goods were taken.
I was there to help a friend move her stuff but we couldn't find it as the whole container had gone. In fact she was shocked that there were only a few containers left in the yard and lots of broken padlocks strewn around. It was hard to look around indoors as there was no lighting. There seemed to be customers belongings dumped everywhere and the reception area looked like a pig sty as if it had been ransacked. She didn't get much help from anyone there as regards to where her container had been taken. A place called ridgeway farm at powick was mentioned by someone I remember but this was denied when we contacted the owner there. As jean says, someone has to know where all the containers of customer's goods were taken. Malvernjohn
  • Score: 0

8:16am Sun 4 Nov 12

mayall8808 says...

Daned is totally right, action should be taken against the liquidator's It was the liquidator's responsibility to secure the premises when they were appointed.

Everyone should get together and get some legal advice, as i am sure they Liquidator's have breached some sort of law?
Daned is totally right, action should be taken against the liquidator's It was the liquidator's responsibility to secure the premises when they were appointed. Everyone should get together and get some legal advice, as i am sure they Liquidator's have breached some sort of law? mayall8808
  • Score: 0

11:56am Sun 4 Nov 12

Barry77 says...

Not sure if it should have been secured by the liquidator or the bailiffs. Once the bailiffs had finished removing containers, the place looked like a bomb site and left unlocked. I guess that was when things started going missing !
Not sure if it should have been secured by the liquidator or the bailiffs. Once the bailiffs had finished removing containers, the place looked like a bomb site and left unlocked. I guess that was when things started going missing ! Barry77
  • Score: 0

12:16pm Sun 4 Nov 12

Patsy70 says...

My understanding is that up to 80 containers were sold by mr Bradbury prior to the bailiffs securing the site on oct 3.

The person who must know where they went is mr Bradbury and they cannot have disappeared overnight so you would have thought staff would have noticed.

Im not sure if this is up to date but I found his address here

http://www.companies
intheuk.co.uk/direct
or/333202/graham-bra
dbury

This might be customers best option of finding their stuff rather than liquidators.
My understanding is that up to 80 containers were sold by mr Bradbury prior to the bailiffs securing the site on oct 3. The person who must know where they went is mr Bradbury and they cannot have disappeared overnight so you would have thought staff would have noticed. Im not sure if this is up to date but I found his address here http://www.companies intheuk.co.uk/direct or/333202/graham-bra dbury This might be customers best option of finding their stuff rather than liquidators. Patsy70
  • Score: 0

12:19pm Sun 4 Nov 12

jweir4 says...

Why was no finger prints taken?
Why has Bristow Sutors compound not been searched?
Why do Bristow Sutor not know the numbers of the containers they took?
When was electricity cut off at the site ?
What happened to the CCTV footage?
It there other footage in the area that can be accessed?
Why were the customers not informed?
Why was no finger prints taken? Why has Bristow Sutors compound not been searched? Why do Bristow Sutor not know the numbers of the containers they took? When was electricity cut off at the site ? What happened to the CCTV footage? It there other footage in the area that can be accessed? Why were the customers not informed? jweir4
  • Score: 0

12:53pm Sun 4 Nov 12

jweir4 says...

All of you must take an injunction against Bristow Sutor to stop them selling the containers and or content they took.

The victims of this must get together for a joint meeting to share information and work together and support each other.

Because Civil Law and Criminal Law cross over it is a difficut situation but I still feel we should have been given a crime number because a criminal offense has obviously taken place.
All of you must take an injunction against Bristow Sutor to stop them selling the containers and or content they took. The victims of this must get together for a joint meeting to share information and work together and support each other. Because Civil Law and Criminal Law cross over it is a difficut situation but I still feel we should have been given a crime number because a criminal offense has obviously taken place. jweir4
  • Score: 0

1:13pm Sun 4 Nov 12

jweir4 says...

Patsy70 wrote:
My understanding is that up to 80 containers were sold by mr Bradbury prior to the bailiffs securing the site on oct 3. The person who must know where they went is mr Bradbury and they cannot have disappeared overnight so you would have thought staff would have noticed. Im not sure if this is up to date but I found his address here http://www.companies intheuk.co.uk/direct or/333202/graham-bra dbury This might be customers best option of finding their stuff rather than liquidators.
Patsy70 I would appreciate you contacting me my e-mail address is -

jeanetteweir88@yahoo
.com

If anyone else wishes to contact me relating to Guardian Self Storage issues Please do.

It may be an idea to use the same solicitor?
[quote][p][bold]Patsy70[/bold] wrote: My understanding is that up to 80 containers were sold by mr Bradbury prior to the bailiffs securing the site on oct 3. The person who must know where they went is mr Bradbury and they cannot have disappeared overnight so you would have thought staff would have noticed. Im not sure if this is up to date but I found his address here http://www.companies intheuk.co.uk/direct or/333202/graham-bra dbury This might be customers best option of finding their stuff rather than liquidators.[/p][/quote]Patsy70 I would appreciate you contacting me my e-mail address is - jeanetteweir88@yahoo .com If anyone else wishes to contact me relating to Guardian Self Storage issues Please do. It may be an idea to use the same solicitor? jweir4
  • Score: 0

3:05pm Sun 4 Nov 12

Patsy70 says...

jweir4 wrote:
Why was no finger prints taken?
Why has Bristow Sutors compound not been searched?
Why do Bristow Sutor not know the numbers of the containers they took?
When was electricity cut off at the site ?
What happened to the CCTV footage?
It there other footage in the area that can be accessed?
Why were the customers not informed?
I guess police were not that interested at first believing the guardian story of all goods being removed before containers sold.

Bristol and suitor would only know numbers of ground containers as the upper ones had no number I was told were only known as upper to the one they were placed on top of.

A lot of people wanted to get at the CCTV footage on Friday and you would have thought the police would be chasing this. I suspect it was removed before this happened and probably was at night time so other cameras may not help ?

A lot of those broken locks already had signs of rust so it likely happened 4 or 5 weeks ago I'm guessing.

The key question is why customers were not informed. Did guardian have a list? None was presented on Friday listing customer names with their unit numbers. It was a chaotic farce.

Hopefully as a group , more pressure can be put on the police to get these answers from guardian staff.
[quote][p][bold]jweir4[/bold] wrote: Why was no finger prints taken? Why has Bristow Sutors compound not been searched? Why do Bristow Sutor not know the numbers of the containers they took? When was electricity cut off at the site ? What happened to the CCTV footage? It there other footage in the area that can be accessed? Why were the customers not informed?[/p][/quote]I guess police were not that interested at first believing the guardian story of all goods being removed before containers sold. Bristol and suitor would only know numbers of ground containers as the upper ones had no number I was told were only known as upper to the one they were placed on top of. A lot of people wanted to get at the CCTV footage on Friday and you would have thought the police would be chasing this. I suspect it was removed before this happened and probably was at night time so other cameras may not help ? A lot of those broken locks already had signs of rust so it likely happened 4 or 5 weeks ago I'm guessing. The key question is why customers were not informed. Did guardian have a list? None was presented on Friday listing customer names with their unit numbers. It was a chaotic farce. Hopefully as a group , more pressure can be put on the police to get these answers from guardian staff. Patsy70
  • Score: 0

3:50pm Sun 4 Nov 12

Patsy70 says...

Not sure this link pasted correctly in my previous message before but here's his address as listed at company house if you wish to bypass inept solicitors and liquidators....

http://www.companies
intheuk.co.uk/direct
or/333202/graham-bra
dbury
Not sure this link pasted correctly in my previous message before but here's his address as listed at company house if you wish to bypass inept solicitors and liquidators.... http://www.companies intheuk.co.uk/direct or/333202/graham-bra dbury Patsy70
  • Score: 0

5:39pm Mon 5 Nov 12

More Tea Vicar says...

The police's apparent reluctance to get involved is staggering, but typical of many people's experience.

The police have, it seems, been losing support and respect over many years. This is the kind of incident that shows why.

Right or wrong, the police create the impression that nothing is anything to do with them.
The police's apparent reluctance to get involved is staggering, but typical of many people's experience. The police have, it seems, been losing support and respect over many years. This is the kind of incident that shows why. Right or wrong, the police create the impression that nothing is anything to do with them. More Tea Vicar
  • Score: 0

8:08pm Mon 5 Nov 12

pronstar says...

What a shambles. Is there no regulation of this industry with an indemnity scheme for customers?
What a shambles. Is there no regulation of this industry with an indemnity scheme for customers? pronstar
  • Score: 0

9:15pm Mon 5 Nov 12

VantagePoint says...

The police cannot just wash their hands of this and claim it's a civil case when people are alleging that their property has been stolen.

Even if there is no CCTV at the premises then there will be at other nearby locations and these may have recorded the identities of vehicles which have been involved in removing goods.

Also, where is all this property now? People should set up a website with pictures of their missing items if they have any and see if they can find out where it is being sold. Try local auction houses, car boot sales and eBay.
The police cannot just wash their hands of this and claim it's a civil case when people are alleging that their property has been stolen. Even if there is no CCTV at the premises then there will be at other nearby locations and these may have recorded the identities of vehicles which have been involved in removing goods. Also, where is all this property now? People should set up a website with pictures of their missing items if they have any and see if they can find out where it is being sold. Try local auction houses, car boot sales and eBay. VantagePoint
  • Score: 0

9:24pm Mon 5 Nov 12

DarrenM says...

The police farces 'civil matter' is usually the first method they use to do nothing. If you push it they will usually move to phase two and tell you that you that's it not worth you proceeding because you "might have to give a statement, or might even have to take a day of work and attend court to give evidence, and all these things can be very time consuming there's no guarantee you will win at the end", then if you still insist they move on to phase three of the game and phone you up once a week just to tell you how they still aren't doing anything, before eventually sending you letter saying the case has been filed., all under the guise of keeping you informed of the progress of the investigation (the progress being zero) but which no doubt helps them hit some other kind of target. - Cutbacks? would anyone who actually pays taxes notice if the whole farce was closed down tomorrow - Still on the bright side they still find time to prosecute countless people going 35mph down Woodgreen Drive so our taxes are doing some good!
The police farces 'civil matter' is usually the first method they use to do nothing. If you push it they will usually move to phase two and tell you that you that's it not worth you proceeding because you "might have to give a statement, or might even have to take a day of work and attend court to give evidence, and all these things can be very time consuming there's no guarantee you will win at the end", then if you still insist they move on to phase three of the game and phone you up once a week just to tell you how they still aren't doing anything, before eventually sending you letter saying the case has been filed., all under the guise of keeping you informed of the progress of the investigation (the progress being zero) but which no doubt helps them hit some other kind of target. - Cutbacks? would anyone who actually pays taxes notice if the whole farce was closed down tomorrow - Still on the bright side they still find time to prosecute countless people going 35mph down Woodgreen Drive so our taxes are doing some good! DarrenM
  • Score: 0

10:32am Tue 6 Nov 12

FlashDaddy says...

Seriously?? Everyone who has lost stuff should get together and descend upon the police station in an orderly queue and report a theft every day until they wise up and listen. We're talking about treasured possessions here! Surely the directors of the failed company can be held to account for items in their "care" and a small claims action taken against them personally for their losses. This is beyond belief!

Police, this is NOT a civil case, it's a crime. Now get off your backsides and do something about it!
Seriously?? Everyone who has lost stuff should get together and descend upon the police station in an orderly queue and report a theft every day until they wise up and listen. We're talking about treasured possessions here! Surely the directors of the failed company can be held to account for items in their "care" and a small claims action taken against them personally for their losses. This is beyond belief! Police, this is NOT a civil case, it's a crime. Now get off your backsides and do something about it! FlashDaddy
  • Score: 0

8:40pm Tue 6 Nov 12

taffyboio says...

I am assuming that the customers signed a agreement/contract, so this would mean it is civil. From what i read it appears that there is evidence of theft so criminal, so it is not strictly civil or criminal. The first thing that the administrators should ensure is that insurance is in place for the company they are managing, so claim through the administrators. To find out who is responsible go to the police, to get your money back/ recover loss go to the administrator.
I am assuming that the customers signed a agreement/contract, so this would mean it is civil. From what i read it appears that there is evidence of theft so criminal, so it is not strictly civil or criminal. The first thing that the administrators should ensure is that insurance is in place for the company they are managing, so claim through the administrators. To find out who is responsible go to the police, to get your money back/ recover loss go to the administrator. taffyboio
  • Score: 0

9:08am Wed 7 Nov 12

Tony1952 says...

I have researched the details quoted by Patsy70 above on another website, and the address appears still to be current.

Directory Enquiries reveals the number 01684-572898 for Mr Bradbury at that address.

Hope that helps.
I have researched the details quoted by Patsy70 above on another website, and the address appears still to be current. Directory Enquiries reveals the number 01684-572898 for Mr Bradbury at that address. Hope that helps. Tony1952
  • Score: 0

11:12am Wed 7 Nov 12

Name unknown says...

Tony1952 wrote:
I have researched the details quoted by Patsy70 above on another website, and the address appears still to be current.

Directory Enquiries reveals the number 01684-572898 for Mr Bradbury at that address.

Hope that helps.
What does it say about our local police when members of the public have to carry out their investigation for them using the comments section of a local newspaper?!!
[quote][p][bold]Tony1952[/bold] wrote: I have researched the details quoted by Patsy70 above on another website, and the address appears still to be current. Directory Enquiries reveals the number 01684-572898 for Mr Bradbury at that address. Hope that helps.[/p][/quote]What does it say about our local police when members of the public have to carry out their investigation for them using the comments section of a local newspaper?!! Name unknown
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11:59am Wed 7 Nov 12

Mr A Mazing says...

IF the baillifs have taken the containers/property on behalf of the liquidators then this will be a civil matter, hence the police's reluctance to get involved. It's a very messy area of law where it's difficult to prove a criminal act as been committed. If I were to be involved I would be consulting a solicitor promptly.

However, what does point to crime being committed is the breaking of locks and the apparent 'free for all help yourself to property' which appears to have occured with the items that were left. In this instance, the police do have a duty to become involved.
IF the baillifs have taken the containers/property on behalf of the liquidators then this will be a civil matter, hence the police's reluctance to get involved. It's a very messy area of law where it's difficult to prove a criminal act as been committed. If I were to be involved I would be consulting a solicitor promptly. However, what does point to crime being committed is the breaking of locks and the apparent 'free for all help yourself to property' which appears to have occured with the items that were left. In this instance, the police do have a duty to become involved. Mr A Mazing
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6:57am Fri 9 Nov 12

Mainman1 says...

I found some business cards in the ransacked reception area last friday that may help those poor people who had their life's belongings stolen.

Graham Bradbury (managing director) 07970998297

Wayne brooks (removals manager) 07791768007
I found some business cards in the ransacked reception area last friday that may help those poor people who had their life's belongings stolen. Graham Bradbury (managing director) 07970998297 Wayne brooks (removals manager) 07791768007 Mainman1
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12:41pm Sat 10 Nov 12

worcsman says...

I'm amazed the police are not investigating this more vigorously as there as so many people affected.

It's obvious Guardian and their staff have been negligent in the care of customer belongings. Ultimately they are liable.

It was evident from the open day that people had broken in to the warehouse. There were planks across the top of units which had been used to walk along and see what was in the units before breaking in to many of them and lifting out contents. Could this have been an inside job? Why were alarms not triggered?

Also why are police not chasing Guardian for the CCTV footage?

Why did the bailiffs or Guardian not notify customers immediately and request them to retrieve their belongings?
I'm amazed the police are not investigating this more vigorously as there as so many people affected. It's obvious Guardian and their staff have been negligent in the care of customer belongings. Ultimately they are liable. It was evident from the open day that people had broken in to the warehouse. There were planks across the top of units which had been used to walk along and see what was in the units before breaking in to many of them and lifting out contents. Could this have been an inside job? Why were alarms not triggered? Also why are police not chasing Guardian for the CCTV footage? Why did the bailiffs or Guardian not notify customers immediately and request them to retrieve their belongings? worcsman
  • Score: 0
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