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Moves to ease bus service fears
10:55am Tuesday 21st April 2009 in Search
FEARS over changes to a popular Droitwich Spa bus service have been eased.
Residents who regularly use routes provided by MHS Travel, which has been operating a service for the last five years, had set up a petition after Redditch firm Diamond Bus Company won the contract.
The firm started operating the Worcestershire County Council routes on Sunday, April 12.
Residents were also concerned that the well-respected and liked drivers from MHS Travel would no longer be on hand during their daily trips.
However, Diamond has said that the popular drivers will continue with their routes, but operating on behalf of the new firm instead.
In what is believed to be a unique situation Diamond has entered into a partnership with MHS to build on the strong local support.
“What can be better than maintaining the quality of the past with investment in the future.”Bus company owner Alf Elmes
Austin Birks, Diamond’s commercial manager, said: “We were very well aware of the excellent reputation that MHS had built and it therefore made perfect sense to try and build upon that success. We therefore spoke to Alf Elmes, the owner, and as a result we have agreed a partnership where Red Diamond will provide newer low floor access buses, new driver uniforms, a new area guide and a range of quality support mechanisms to compliment the excellent reputation that MHS have built.
“The arrangement has been supported by Worcestershire County Council, which appreciates that this relationship creates a win/win scenario for the residents as it retains the high standards and reputation built over five years by the MHS staff with newer easier access Red Diamond buses.”
Alf Elmes added: “What can be better than maintaining the quality of the past with investment in the future.”
Further information on the services can be obtained from www.diamondbuses.com