SHOPPERS using the multi-storey car park at Asda in Worcester city centre are reported to have been confused by a new payment system that has been introduced.

The supermarket at St Martin's Quarter has ended the pay-and-display scheme previously used and introduced a new method called Park, Shop, Scan.

This involved drivers getting tickets when they enter the car park, and getting them scanned when the shop at Asda, and it they have spent £5 or more at the store, the parking is free. If they spend less than £5, they will have to pay for parking.

Those spending £5 or more have their ticket scanned at Asda, enabling them to leave the car park for free.

One customer said that that a lot of customers seemed to be confused, and that staff had to help them with the new system

A company spokesman said that the old system had a time limit of two hours, rather than the new three-hour limit.

He said: "This will give shoppers the chance to spend more time in Asda, or visit other places in the city centre.

"The change was made to make things easier for our customers, and the indications seem to be that our customers like it."