SIR - WE would like the hospital management to know, and particularly something we’d like Michelle McKay to take away from her nightmare job to her dream job!

When our family heard about the story of patents being treated in the Worcestershire Royal Hospital ‘viewing room’ for dead bodies, we were sickened to the stomach.

This is the room where our beautiful daughter Beth was wheeled into shortly after dying, the journey from resus itself was a disgusting indignity of being wheeled down the Corriward past shocked and horrified on lookers, who were crowded in wall-to-wall and end-toend in the corridor. This room is

already such a sterile and soulless place adjacent to the relatives room, which looked like a spruced-up store room with piles of junk adjacent to the entrance.

Whilst we were in that room in deep shock with Beth still warm, so easy is it for the public to access we were constantly having to contend with people trying to gain entry for a lovely sit down, mainly because the Corridor is that full there is no where to stand never mind be seated.

It was even reported earlier by the WN that someone had inadvertently walked in to find a dead person!

The CQC keeping reporting time and time again, in their numerous inspection reports, that the privacy and dignity in this A&E department is unacceptable and even contributes to malpractice, something about which we can speak from experience; but year after year this goes on and on, and is simply

ignored by the trust and the CQC alike, both complicit in this violation of basic human rights. The CQC have proved to be an unashamedly ineffective regulator, who even after issuing two Section 29a warning notices, have spectacularly failed to force the trust into making the requisite changes.

Those responsible for this outrageous violation should hang their heads in shame. There is no respect for the dead or their grieving families. There is no room for them,how much lower can this trust stoop?

Carole and Doug Shipsey,

Worcester