STAFF at a Fernhill Heath care home are “delighted” after achieving a ‘good’ Care Quality Commission (CQC) report.

Fernhill House Care Home, in Grange Lane, Fernhill Heath, near Worcester, received a ‘good’ rating for its care, effectiveness, responsiveness and leadership, but was judged as ‘requiring improvement’ for its safety.

The report said: “People were supported to stay as safe as possible by staff who understood what actions to take to reduce risks to their well-being.

“Staff considered people’s care needs and involved people who knew them well before people came to live at the home, so they could be sure they could meet people’s needs. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible. The registered manager and provider checked people received the care they wanted, so they would be assured people enjoyed a good quality of life and risks to their safety were reduced."

But, the report added: “Overall, people received their medicines safely and as prescribed. However, the provider needed to ensure safer medicines managements was consistently followed by all to mitigate risks.”

Speaking on the report, home manager Mike Dearn said: “The team and myself were delighted to see our recent inspection has been judged overall as good.

“We are working to overturn the one area that was deemed requiring improvement."

“We are working towards our next CQC inspection to aim at rating outstanding.”

The inspection took place on August 9 and August 15. The report was published on October 3.