STAFF at a Worcester fast food chain have been praised for rushing to the aid of a poorly customer. 

The emergency happened at the city centre McDonald's where takeaway staff rushed to help a diner who needed medical assistance.

McDonald's head office said a customer in the dining area of the restaurant on The Cross became ill, before staff came to their aid on Monday, (January 16). 

The team gave the patient first aid until the emergency services arrived at the busy restaurant. 

A spokesperson for the fast food chain said: "The safety of our customers is of the utmost importance to us.

Worcester News: PRAISE: McDonald's staff gave medical assistance to a customerPRAISE: McDonald's staff gave medical assistance to a customer (Image: Newsquest)

"On Monday afternoon a customer required medical assistance in the dining area at our restaurant in Worcester.

"Our people reacted quickly during this incident by alerting the police and administering first aid whilst waiting for ambulance services to arrive.

"We are really proud of the way our team helped in this way.”

READ MORE: Police and ambulance at medical emergency outside McDonald's

READ MORE: 'Absolute carnage' as city centre traffic is gridlocked during rush hour


Want to stay up to date with all the latest news for your local area? It's easy, just sign up for our email newsletters here and all the important stories that matter to you will be delivered straight to your inbox.


The incident is separate to another medical emergency that took place near to the restaurant on Tuesday afternoon (January 17).

As we previously reported a man was lying in the street in Angel Place, Worcester by the fast food restaurant, when emergency services attended.