The Health Care Team Award is about teams working together to deliver improved patient care. They can be from any sector but must demonstrate impact, very strong team working, strong communication, and the ability to work across organisational boundaries.

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The 2023 awards will culminate in a black tie dinner for all the finalists at the Abbey Hotel in Malvern on Thursday, September 14, where the winners will be announced.

Here are your finalists:

Emma Riordan, Helen Monro and Tracy Seager

EMMA Riordan, Helen Monro and Tracy Seager are care assistants with Civicare and one of the people they are supporting is Mr M who suffered a nervous breakdown after losing his husband.

Emma has worked in care for 22 years and “couldn’t do anything else”. She got into it after helping care for her gran who had Parkinson’s disease. She said: “I know what we do helps people stay independently in their own homes.

For me, this is more than just paid work, it’s part of my life”. Helen has worked at Civicare for almost four years, after being at home with her two boys who have special needs. The boys are now older and their needs have changed.

Helen also cared for her nan and mother. She said: “I love the job. We get to meet some wonderful people and families.” Tracy joined Civicare after Covid struck and her hair salon was quiet. She said: “I wish I’d done it years ago.” 

Primrose Hospice and Family Support Centre

PRIMROSE Hospice and Family Support Centre is an independent charity, offering care and advice to patients living with a life-limited illness and supporting families in the north east Worcestershire area.

Heather Coughlin, head of Family Support Services, said: “We were really honoured and excited to receive this nomination especially as we recognise the strength of the other entries.

“I am extremely proud of the Family Support Service we deliver at Primrose Hospice and Family Support Centre and I see this nomination as recognition of the hard work, focus on client care and dedication to excellent service delivery that my team endeavour to achieve every day for the people of north east Worcestershire.”

As an independent charity, the Centre relies on the support of individuals and businesses to help them raise the £1.95 million needed each year to be able to provide their services free to all who require them.

Patients living with a lifelimiting illness can access the Centre’s Day Hospice and also benefit from nurse-led clinics, physiotherapy and occupational therapy services.


Worcestershire Integrated Sexual Health (WISH) Outreach Team

Worcestershire Integrated Sexual Health (WISH) Outreach Team is so pleased and humbled to be nominated for an award as it highlights the hard work and commitment of a very dedicated team providing a service for vulnerable people.

Every day the Team make a difference to patients who are unable to access mainstream services, supporting and empowering them. They say: ‘the nomination is also for their patients who they are proud and privileged to work with.’

WISH Outreach engages with vulnerable and hard to reach people to reduce health inequalities including access to sexual health care. The Team consists of Sexual Health Nurses, Jackie Griffin, Sarah Stanhope, Kim Hitchman, Beth Gandy, Tina Maeers, Abigail Aimer, Carole Shipsey, Faye Rogers, our Community Support Worker Gemma Hirschfield and Administrators Jenny Woodward and Amanda Jones.

It’s a team that never loses its sparkle. Always changing ways of working to help patients. The job is challenging but they thrive on reaching out to people to lift them up. Motivation, kindness and never giving up are at the core of all they do.