Age Concern England: Astral House, 1268 London Road, London, SW16 4ER (020 8765 7200). Information Line 0800 00 99 66.

Cruse Bereavement Care: Cruse House, 126 Sheen Road, Richmond, Surrey. General enquiries 0208 939 9530 Helpline 0208 940 4818.

The Samaritans: Worcester 01905 21121. National no 08457 90 90 90.

The Law Society: 113 Chancery Lane, London, WC2A 1PL (0207 242 1222).

National Association of Pre-Paid Funeral Plans/Funeral Directors: 618 Warwick Road, Solihull, West Midlands (0121 711 1343).

Funeral Standards Council: 30 North Road, Cardiff (02920 382046).