BUSINESSES in the two counties face growing technical demands from customers and suppliers as they seek to supply products online.

To help businesses communicate and work more effectively with customers and suppliers, UK online for business, the DTI-led industry and Government partnership, has launched three free publications.

The jargon-free publications are CRM and supplying electronically, Extranets and supplying electronically, and personalisation, transforming your business.

They give a practical overview of the information and communication technologies available, providing definitions and their benefits, as well as tips on how to use them.

To order the publications, contact the UK infoline on 0845 715 2000.