MY heart goes out to the families of James McArthur and Whinray Coates.

My husband was admitted to Worcestershire Royal Hospital on the night of December 28, 2004, and died on April 15, 2005 of bone cancer.

If I related all the incidents of neglect, insensitivity and callousness endured by my husband, I would fill your letters page. I only came across two mature nurses who had the faintest idea of what they were doing. Gradually the time is coming when families feed, wash and tend their loved ones, as they do in primitive countries.

My daughters have written complaints to the hospital and received non-committal replies. You might as well complain to a duvet.

Only in the last fortnight of his life did my husband receive proper nursing care at Cheltenham and enough morphine to allow him to slip peacefully away at Malvern hospital.

I pray daily that I will never have to set foot in Worcestershire Royal.

SHIRLEY NOBLE, King Edwards Road, Malvern Wells.