SIR – My three-year-old grandson suffered a minor head trauma recently and was taken to casualty.

He had to wait three-and-ahalf hours for treatment.

The floor and the toys had blood on them and he and his father were largely ignored the whole time.

This was not some overburdened Third World hospital struggling with the demands of a population in abject poverty, it was Worcestershire Royal Hospital.

I don’t know who is to blame; whether its unprofessional or overworked staff, lack of funds or taxpayers who object to their taxes rising to pay for the NHS or, as seems more likely, poor management.

I’m a great supporter of the National Health Service.

I honestly believe it serves as a shining example to most of the rest of the world.

But it can’t be right for a three-year-old to wait three-and-a-half hours to get treatment with bloods-plattered toys to keep him amused. Perhaps I’m wrong, what do you think?