SIR – Hearing aids have improved considerably of late and it is now a pleasure for many people like myself to go to places such as the Swan Theatre and the major banks in Worcester where they have the ‘loop’ system installed.

I was surprised, however, to find that at four bulding societies in the city, only two have the system and the cashier at one of the biggest had not even heard of it.

Surely in this modern age, it is time that deafness is no longer treated as a joke?

Phil Pegler

Worcester