Over the past 10 years I have experienced a car crash of illnesses, from a dental abscess, skin cancer, three cardio versions, two lung infections, congestive heart failure, mistaken overdose and so on.

I have never had to wait long for treatment, staff are always kind, polite and helpful. The doctors and consultants are always attentive and thorough.

I think I must have been through all the departments in the past 10years, including dermatology, Macmillan Cancer Unit, ENT, cardiology, A&E and heart and lung many times.

I have never been left on a trolley for hours or left on the floor in A&E and if by chance I had to I would feel assured that the staff were making every effort to look after me.

One doctor stands out for me. Very special thanks from me to Dr Ingrid Du Rand. She has helped me out of a tight corner a couple of times.

Many thanks to a great team we should all be proud of.

Dennis M Fielder
Ledbury

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