SIR – Recently, I experienced a trip by ambulance to the A&E department at Worcestershire Royal Hospital in Worcester.

Within three days my initial diagnosis of a possible heart attack had changed to confirmed E.Coli toxins in my bloodstream.

I was successfully treated via saline drip with the antibiotic Tazocin and discharged nine days later.

During my stay in hospital I read copies of your Worcester News.

In your edition on October 30 I enjoyed reading the Comment: ‘People like Jon are vital to society’.

A student paramedic, Jon helped to deliver a baby in the middle of Birmingham.

Your Comment highlighted the importance of anyone considering a career in the NHS possessing a natural care for other people and concluded by suggesting that in return, all we can do, though it seems a small gesture in the face of such kindness, is to say thank you.

Then at the bottom of page three there was a story headlined ‘Complaints are on the increase’ at Worcestershire hospitals.

I and the five other patients with me at the time were unanimous in our admiration for the high level of care we were receiving.

The most common complaint according to the story was a lack of communication.

My personal experience was one of committed, caring consultants, doctors and nurses readily sharing and updating me with their concerns and thoughts about my health.

I would like to say thank you for the dedicated care that we as patients enjoy around the clock.

Care from all levels, from the consultants and doctors to the almost affectionate care of the nurses and everyone in between, including Keith on Laurel ward who constantly kept morale high for everyone.

JOHN F BRODIE

Whitbourne