Sir - I retired from the MEB in 1992, so I was interested to read in the February edition of “Powerlines” that Western Power had been awarded Utility of the Year Winner for 2014.

This is not surprising, as during the terrible floods last winter, when their area included some of the worst conditions in the country, only a handful of consumers were off supply longer than 24 hours.

Phone 08003281111 when one gets those isolated power cuts locally, and an automated voice is usually able to ensure a promise of quick re- connection.

How I wish we had those computers in my day.

Phil Pegler

Worcester