SIR – How I feel for Peter Jinks.

I too have to shop at Morrisons in Droitwich and have waited in a queue while staff have been standing around.

I complained, only to be told at least six of the staff were doing paperwork. This was after I had stood for 15 minutes or more while the woman on the checkout had quite a conversation with one of her neighbours.

I have every sympathy with this poor man, but this big store is the one to lose out as his news will spread and people will use their feet to walk.

mrs m holloway
Shrawley