A FORMER soldier feels 'deserted' over a meter mix-up as residents press for answers about why they are paying their neighbours' bills.

Michael Hill who served with the Worcestershire Regiment (he was then known as Michael Hodges) is one of those hit by the meter mix-up in Green Lane, Worcester.

The 72-year-old, whose 73-year-old wife suffers from a heart condition, says he feels 'deserted' by E.ON after trying to get the 'mess' sorted out, including contacting city MP Robin Walker.

Worcester News: DUTY: Michael Hill (then known as Michael Hodges) served in the Worcestershire Regiment in Northern Ireland, pictured here on the leftDUTY: Michael Hill (then known as Michael Hodges) served in the Worcestershire Regiment in Northern Ireland, pictured here on the left (Image: Supplied (originally from Worcester News))

Mr Hill who has lived at the address for six months says tenants in the other bungalows have it worse as they have lived there longer and have been trying to sort it out with E.ON for a year.

Mr Hill, who suffers from COPD and arthritis, said he had spoken to National Grid about the issue and has been told the MPANs (Meter Point Administration Number) are wrong which lies behind the ongoing confusion.

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The MPAN is a unique 13-digit reference that identifies each electricity supply point.

Mr Hill, who served as a lance corporal in the 1960s, including in Northern Ireland, added: "My meter is registered to my address which is correct. But the MPAN is registered to another address. But E.ON know this. They have known it for quite some time. They keep coming and looking and saying that's the wrong MPAN - but nothing gets done. What else can we do? I'm told the only ones who can alter the MPAN is E.ON. The National Grid can do nothing. It's such a mess. We are stressed. 

"You feel deserted. Nobody wants to help. It's not good when I helped many others when I was in the Forces."

Jane Bamford, 58, who is also in one of the Green Lane bungalows affected said she had also been told all the meters were 'mixed up'. 

Miss Bamford said: "I'm still getting my neighbour's bills and she is still going to get my bills.  If someone moved in and had no knowledge whatsoever of this mess they are going to end up paying an absolute fortune for electricity and gas that's not theirs. Nobody has been out yet (from E.ON). We feel it's not being treated seriously."