THE trust which runs hospital services said more signs will be going up at Worcestershire Royal Hospital to direct drivers to the dedicated parking for the emergency department. 

It follows concerns people were unaware of the car park or where it was as drivers struggle to find spaces as well as long queues of traffic leaving the hospital. 

Worcestershire Acute Hospitals NHS Trust wants to encourage people to use the car park to relieve the pressure on other car parks, after the issues there. 

Patients we spoke to said they were confused about where the new £35 million A&E department was or where the car park allocated for it is.

Worcester News: HOSPITAL: The new Emergency Department at Worcestershire Royal HospitalHOSPITAL: The new Emergency Department at Worcestershire Royal Hospital (Image: Sam Greenway/Newsquest)The car park can be accessed off Newtown Road but despite this people have still been using car parking on the main site.

One frustrated visitor told us he "didn't have a clue" and had parked in a car park even though he was not sure if it was a staff car park. 

We put the concerns to the trust, a spokesperson telling us: "There is dedicated parking for the Emergency Department which is accessed directly from Newtown Road with no need for people to come onto the main hospital site. 

"We have been working with the highways authority and additional road signs for the Emergency Department have been installed recently on Newtown Road to help people find their way whether they are approaching from the Worcester side or motorway side.

"We are also planning to install additional signage on the hospital site in the near future."

Worcester News: CAR PARK: The full car park outside Worcestershire Royal HospitalCAR PARK: The full car park outside Worcestershire Royal Hospital (Image: Sam Greenway/Newsquest)Earlier this week we reported the trust had apologised for traffic issues outside Worcestershire Royal Hospital.

Carla Siwicki who was visiting the hospital at 4pm on Monday, December 4 described a 'ridiculous' situation outside the hospital. 

"It's 4.30pm, sat waiting for 30 minutes so far and only moved a few metres," she told us.

"There's an ambulance on blues that physically cannot get past."

Dawn Scott said: "It’s a complete joke - two ambulances had their sirens on but nobody could move to let them through."

Worcester News: HOSPITAL: Worcestershire Royal HospitalHOSPITAL: Worcestershire Royal Hospital (Image: Sam Greenway/Newsquest)

Stephen Collman, managing director of Worcestershire Acute Hospitals NHS Trust, said: “We are aware of the difficulties with congestion on the site and apologise to staff, patients and visitors who are affected by this, particularly at peak times.

"We are committed to resolving this issue at pace and are currently exploring a number of options.

"To limit the number of extra vehicles coming on site we are offering flexible and remote working opportunities to members of our staff who can work in that way.

"We are also trying to increase the number of telephone and video consultations for patients, which saves them having to make a journey to hospital.

“Where the late afternoon/early evening congestion is causing the most disruption, we also have members of our parking teams stationed at key pinch points around the site to help control flow of traffic more effectively.”